BSNL Security Deposit for Bharat Fiber, DSL Broadband, Mobile & LL

What is Security Deposit, Why we have to pay to BSNL, Will all the services collected with deposit, Is the collected amount refundable or not, Can we pay the deposit in online, Why BSNL collects security charges separately for Landline, Bharat Fiber, DSL Broadband and Postpaid Mobile.

BSNL Security deposit is an amount collected in advance from the customer towards a particular service (Landline, Bharat Fiber, DSL Broadband and Postpaid Mobile) as per the predefined rates as a part of security, and to be adjusted when the customer hasn’t paid the future outstanding bills, but all the charges collected towards security deposit is refundable.

These deposits are collected only once, when application submitted for new installation of a new service, and the balance deposit amount if any will be charged to every customer as per the scheduled rates in next bill, when he/she upgrades to higher plan in already subscribed BSNL service, let’s have a look at the fees.

BSNL Security Deposit Charges

Service Security Deposit Amount
BSNL Landline (LL) Local + STD = Rs. 500
Local + STD + ISD = Rs. 2000
Bharat Fiber
&
DSL Broadband
>> Rs.500 for monthly rental plans below Rs.500
>> One Month Rental Charges for Plans above Rs.500 (Plan Monthly Rent)
>> Minimum Hire Period = One Month
Postpaid Mobile Local+STD = Rs.500,
Local+STD+ISD = Rs.2000,
Local + STD + ISD + International Roaming = Rs 5000
Broadband Temporary Connection 1. Installation Charges Rs.500
2. Security Deposit for Modem = Rs.1000
3. Modem Charges = Rs.200
4. Plan Charges = Double for Normal Rental Charges
5. Additional Usage Charges = As per Subscribed Plan
6. Minimum charges collected for 15 days.
DSL Modem if taken on Rent Rs. 500
Bharat Fiber ONT Box/CPE Rs. 500
Bharat Fiber ONT + ADSL WiFi modem Rs. 1500

FAQs on BSNL Refundable Security Deposit

  1. When we have to pay the BSNL security deposit ?

    At the time of applying a new connection for required service, the deposit at the above predefined rates has to be paid in advance, but in some circles, the deposit charges for Landline/DSL Broadband will be issued in the first bill.

  2. How to pay BSNL Bharat Fiber deposit in first bill

    It is premium service, and the service does not allow the security to be paid in first bill, only after payment of necessary deposit to BSNL, the service order will be released.

  3. How should we pay BSNL deposit in online ?

    At the time of new joining in BSNL, the customer must have to pay the deposit at department cash counters only, but after the activation of service, if any deposit charged in bill can pay through online payment gateway.

  4. Why BSNL Security deposit is not same for all the services (Landline / FTTH / Mobile)?

    Every service (Mobile, Landline Bharat Fiber) is different from one to one, and cost of installation / maintenance for each also differ, so the deposits are varied.

  5. When the deposits are refundable to the customer?

    If the customer closed the service voluntarily, then the deposit are refunded.

  6. If a user having landline and broadband, but closed the BB service and continues Landline, whether the deposit is refundable against BB service?

    Yes, if required by the customer, then he/she has to submit the written request to concerned commercial officer for refund of BSNL security deposit collected against Broadband service, then the BB deposit will refund and adjusted in coming landline bills.

  7. What happened if customer not paid the deposit amount?

    After submission of new application, but not paid security deposit charges, the work order leads to cancellation, and if not paid which issued in the next bill, leads to disconnection and issued a legal notice after 3 months which in result to be paid with interest and other fees.

  8. BSNL International Roaming deposit for Postpaid Mobile is high, Why it is?

    International roaming charges for postpaid mobile charged as per the the landed network of the country visited across the world, and the outgoing / incoming call charges are high when used in International Roaming, So the deposits were also collected as Rs.5000.

  9. How many days it will take for BSNL security deposit refund against a closed service of BSNL

    For any service closed by the customer voluntarily, the refund process will starts immediately by the ISP and completes with 2-3 months after adjusting of all the pending dues.

18 thoughts on “BSNL Security Deposit for Bharat Fiber, DSL Broadband, Mobile & LL”

  1. Hi
    My name is Ziaul Rasool I need a fiber connection in my area village kherla district NUH mewat Haryana 122107
    7027577147

    Reply
  2. Sir Iam Sudarsanam M S, from Minjur, 601203,
    My landline no is 04427934802
    I have surrendered the same on 21/12/2018
    Till today I didn’t get my security deposit refund

    Reply
  3. I am from Kolkata, I have a landline but I want to convert it with broadband Internet connection, What is the perfect procedure for the online application, May I surrender my landline first, then I would appreciate for the new broadband connection.

    Reply
  4. Can I get refund of the deposit amount when I change from postpaid to prepaid with same number?

    What is the procedure for this?

    Reply
  5. My request for internet connection has not been executed till date, I am one of the oldest customers of landline, my Tel no is06122352795। I being senior citizens cannot contact you directly enclosed my service request details service Request Number:15596090527 is successfully Completed.Please call BSNL Customer Care at 1500 for more details. Thank You

    Reply
  6. I am looking for this plan BSNL 750GB Bharat Fiber (FTTH) Tariff, Is this available in Koramangala Bangalore. Kindly suggest is the speed will be good?

    Reply
  7. SIR,
    HAVING SURENDERED MY LAND LINE NO 040- 27640360 ALONG WITH BROAD BAND AT SDE(EXTN II),MUSHEERABAD’S OFFICE ON 29 MAY 2019. REQUIRED DOCUMENTS INCLUSIVE A CROSSED BLANK CHEQUE WAS SUBMITTED TO ACCOUNTS SECTION, CSC, CHIKKADPALLY, MUSHEERABAD ,HYDERABAD 500020 FOR REFUND OF MY DEPOSIT. THE AMOUNT TO BE REFUNDED IS RS 4087/= (THIS IS THE AMOUNT AGAINST LAND LINE AND BROAD BAND COMBO).

    THE REFLECTED AMOUNT TILL DATE HAS NOT BEEN REFUNDED TO ME EITHER BY CHEQUE OR RTGS DIRECT TO MY ACCOUNT IN THE DESIGNATED BANK. REQUESTiING YOU TO REFUND THE AMOUNT AT THE EARLIEST.

    Reply
  8. Will security deposit paid for DSL Broadband be get refunded when upgrading from DSL To BSNL fiber, or need to pay again Rs. 500 for upgrading to Fiber?

    Reply
  9. I had Closed the Landline since 2017 and still i am not getting Refund money, I have visited BSNL branch Office 4 Times but they are not giving any Refund yet.
    Landline Number – 02782568388

    Reply
  10. I surrendered my land line with broad band connection on 27th February 2019 and I am yet to get my refund of the deposit paid, My land line was 04424516176, Why so much delay.

    Nanjundeswaran

    Reply
  11. I had deposited Rs. 2000 for Wings App my no is 790656787, and i returned back to India in feb 2019, How I can received back that deposit?

    Reply

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