BSNL Teleservices

BSNL Customer Care to Register Complaints, To Solve Queries

The new BSNL customer care toll free number contributing a lion’s sharing in this new digital era with new customer support software. New portal and the direct contact direct customer care service number witness the best results in clearing all the queries with new customer support system.

The Indian telecom industry has been witnessing the tremendous competition and consolidation from last decade. There are few players in the telecom market resulting in the severe competition to offer the various services through customer care centers.

BSNL Customer Care service is the best provision on a specified toll-free helpline number to their customers. It is before, during and after the purchase of products like BSNL Broadband, Mobile, WiMAX, CDMA.  End customers are enjoying the cut-throat competition in this space. To survive and re-attract landline users, BSNL has come with an unlimited landline, broadband, and prepaid 4G mobile plans.

With the privatization of the telecom sector, slowly BSNL lost popularity. But it is gaining importance with the advanced options and new BSNL customer support system in these days.

For any service related issues like a service activation /deactivation, complaints and tariff change requests, or any other service issues related to the broadband connection and landline connection and also service orders for your existing connection you can log in to BSNL customer care portal or call on said related BSNL customer care toll-free numbers.

BSNL Customer Care
New Customer Services

The entire reshuffling seems benefited to the company with new BSNL customer care portal. Driving toward landlines once again, especially rural one. If you want to register a complaint with customer care ticketing systems regarding any problem or if you require to consult BSNL customer care executive, then opt for customer care assistance at the below numbers mentioned services wise and state wise.

Contents Of The Article

  • 1 BSNL Customer Care Numbers
  • 2 बीएसएनएल मोबाइल कस्टमर केयर नंबर
  • 3 BSNL DND Activation or Deactivation
  • 4 BSNL DND Status
  • 5 BSNL Value Added Services Deactivation

BSNL Customer Care Numbers

ServicesToll Free from BSNL NetworkToll Free from Other Network
BSNL Landline Customer Care198 / 15001800 345 1500
BSNL CDMA Customer Care15021800 180 1502
BSNL GSM Mobile Customer Care15031800 180 1503
BSNL Broadband Customer Care Number15041800 345 1504
BSNL MPLS and Other Data Services1800 425 1957
E-Track Fleet Management Solution1800 425 1425
BSNL WiFi Services1800 425 5300
BSNL Wings Call Center1800 345 1500
International Roaming Problems+919434024365

Some of the users who travel in roaming areas can have some problems. At that time when dials BSNL customer care call centers toll-free, it will connects to the new service area where user is available at present, instead of his home circle.

Example: If a user belongs to Kerala home circle and travels to Chennai having a query on his/her STV plans when reaches Chennai. At that time when dials for customer care assistance, he connects to BSNL Customer care number Chennai toll free instead of BSNL customer care in Kerala. Because the default number connects to residing circle only. For that, we present the following numbers to dial and solve the queries at customer care BSNL from anywhere in India to resolve the issues of that circle SIM card.

Helping the customers and clearing the queries is their main priority. So they recruit customer support outsourcing teams who help in assisting you through their new customer support system.

We do not end up by saving the above BSNL customer care numbers. All the above are common numbers, but the direct numbers vary from state to state. We go searching online for those customer care organizational structure. For those people who are in dire to know their state’s BSNL customer care help desk number, here is the full list of the mobile numbers state wise.

बीएसएनएल मोबाइल कस्टमर केयर नंबर

किसी भी प्रकार के समाधान या शिकायतों के लिए ग्राहक देखभाल से संपर्क करने के लिए रोमिंग क्षेत्र में किसी अन्य राज्य से डायल करने के लिए सर्कल वार बीएसएनएल ग्राहक देखभाल मोबाइल नंबर निम्नलिखित हैं।

Jammu & Kashmir9419024365
Andaman and Nicobar Islands9434024365
AP (Andhra Pradesh) / Telangana9440024365
Uttaranchal9412024365
Assam9435024365
Bihar9431024365/ 9431224365
Maharashtra9422024365
MTNL9869012345
Chhattisgarh9425201234/ 9425201041
BSNL customer care Chennai toll free9444024365
BSNL Customer care in Kerala9447024365
Goa9422024365
Odisha9437024365
Gujarat9426024365
Haryana9416024365
Rajasthan9414024365
Himachal Pradesh9418024365
West Bengal9434024365
Jharkhand9431124365
Karnataka9448024365
Kolkata9433024365
Madhya Pradesh9425024365 / 9425124365
Punjab9417024365
Sikkim9434024365
BSNL Customer care Tamilnadu9443024365 / 9444024365
UP East9415024365
UP West9412024365

Video Conferencing and Audio Conferencing

  • e-mail: vcsupport@bsnl.in
  • Fax: +91-11-23737760
  • Email: acsupport@bsnl.in
  • Fax: +91-11-23737760

BSNL Web Conferencing

  • 1st Level Support: BSNL All India Helpline
  • 2nd Level Support: CEPL
    • Toll -Free: 1800-111-233
    • Ph. No.: 011-45092300
    • Ph. No.: 011-45092311
    • E-mail: support@cepl.in

BSNL DND Activation or Deactivation

Our country is on the path of digitization and mobile revolution in the early 21st century. The service offer to avoid irritating or unnecessary messages/calls from telemarketers is BSNL DND (Do Not Disturb). You can register or deactivate for DND by NCPR of TRAI through IVRS mode and by sending SMS code or at BSNL customer care ticketing systems. Take a look for predefined categories for BSNL DND services .

BSNL DND Activation
Sectors to Receive SMSSending SMS Keyword to 1909
Banking/Finance/CCSTART1
Real Estate SMSSTART2
EducationSTART3
HealthSTART4
Automobiles and Consumer Goods.START5
Entertainment/IT/Broad Casting/CommunicationSTART6
Tourism and LeisureSTART7
For Full BlockingSTART0
Subscriber will be de-registeredSTOP

Mobile users can directly call customer care BSNL or at toll-free DND helpdesk at 1909 to register DND. Anyone can change the preference once chosen for BSNL DND after 90days from last change request registration. All the requests regarding registration and deactivation of BSNL DND can generate from the same mobile number only.

BSNL DND Status

  • You can also check the status online at http://pcpr.bsnl.co.in for BSNL DND (Do Not Disturb) services. So if you exhaust your patience from telemarketing calls, then send SMS for deactivation of BSNL DND or call to BSNL customer care assistance for deregistration and status.

Dialing these Toll-Free BSNL customer care numbers from BSNL WLL/ Landline/ Mobile Phones are free. Other BSNL telephone users can also call customer care centers, but it will charge for all metered calls as per the operator tariff. For any complaints to reach BSNL customer care through e-mail, you can mail them at portalhelpdesk@bsnl.co.in. Replying through e-mail may take time, as they usually take 24 hours to respond.

BSNL Value Added Services Deactivation

Deactivation of VAS is now made very easy at BSNL customer care or at the prescribed toll-free number. With single SMS or with IVRS call, you can deactivate any of your Value Added Services activates on your mobile. This IVRS and SMS modes are the new customer support software for deactivation and activation of services.

IVRS: Dial 155223 and follow the instructions for deactivation of any type activated Value Added Services.

SMS: Send STOP to 155223, then you will receive a return message about your activated VAS indicating each service. Send the confirmation to 155223 again to register for deactivation of all VAS.

If any queries related to BSNL Value Added Services deactivation or registration, please dial BSNL customer care call centers at the above numbers for best assistance.

HERE ARE NEXT GUIDES FOR YOU TO READ
  • BSNL PUK Code To Unlock Your Blocked Mobile SIM Card And Security
  • BSNL Broadband Plans Unlimited for Home or Business
  • BSNL Data Plans 2019 with Extra 2.1GB per day 4G Data Offer
  • Helpline Numbers of Various Services in India Provided by BSNL
  • BSNL WiFi Hotspot Plans / Services in India and Internationally
  • BSNL 4G New Prepaid Plans with 1Year Validity for Unlimited
  • BSNL Wings Internet Telephone Now Offers at 50 to 75% Discount
  • BSNL Latest Mobile Services for Prepaid and Postpaid Users
  • BSNL SIM Card Price and How to get BSNL 4G SIM Replacement easily
  • Latest BSNL Broadband Services Offered to Customers in India

Comments

  1. DURGAPRASAD SATHE says

    August 25, 2018 at 18:04

    I am using your service, i already submitted my no 8087960670 in DND BSNL GSM Mobile Customer Care with all SMS in block options. 21 days back I send a written request about to unwanted SMS received from the various product.
    after I received a response from BSNL GSM Mobile Customer Care. 80% text message was stopped, but still, I received SMS from various finance institute for a personal loan or mutual funds like

    BH-MYLOAN -DATE 25-08-2018 AT 5.45PM.
    BH-NOCOST-DATE 24-08-2018 AT 8.36PM
    BH=URSLRY-DATE 23-08-2018 AT 6.11 PM
    BH-QUICKK DATE 23-08-2018 AT 4.40 PM

    I LOOKING FOR YOUR SUPPORT, TO STOP ALL SMS.

    HOPE YOU WILL WORK ON IT, AND IF NOT IT STOP, THE I WILL TAKE LEGAL ACTION AGAINST BSNL SERVICE PROVIDER.

    Reply
  2. Muralidhar sahoo says

    October 1, 2018 at 13:55

    I want to replace my sim card bearing no 9437766459 due to no network emergency only and convert to 4G nano.

    Reply
    • lalitha says

      October 18, 2018 at 12:41

      All the latest SIM cards are coming with 3 in 1 slots (Normal / Micro and Nano) i.e. repluggable SIM cards. So just approach any CSC/Franchisee of BSNL and asko for replacement. All the available services in your area including BSNL 4G will activate on latest SIM cards.

      Reply
  3. Meenakshi Subramanian says

    October 15, 2018 at 23:34

    I am having 9444744037 (Chennai). I do not have a DATA plan as such. I am required to use the DATA plan while on my visit to Delhi. If I add a Data plan, will it work in Delhi(being an MTNL area)? Am I required to add any roaming STV? If so what are the DATA plans which will work while roaming in Delhi and also in Jaipur? My requirement is for TWO days only. I would appreciate your kind advice.

    Reply
    • Dayakar says

      October 16, 2018 at 07:14

      BSNL STV’s (Voice/Data/SMS) didn’t work in Delhi or Mumbai. These are the roaming areas and the charges are as per the base subscription plan. The data charges for kb is 0.02. If you subscribe for a data STV or an , the freebies allowed will work in all India except Delhi and Mumbai.

      So it is suggested to subscribe to one prepaid plan along with some Top Up amount. At the time of stay in Delhi, you can use the data using main balance and outside Delhi, you can use BSNL unlimited prepaid plans Chennai (combo) which can use in all India (except two areas).

      Reply
  4. Nakul s kondattu says

    October 23, 2018 at 16:09

    I am not getting 3G FOR MY ALL My PHONES since yesterday onwards pls help me. Am from poovakulam, Kottayam dist., Kerala.

    Reply
    • rajan says

      October 29, 2018 at 04:52

      Means, your area’s BSNL 3G signals got deactivated. Complain this issue immediately to concerned officers or post at BSNL India Facebook / twitter accounts to reach higher authorities

      Reply
  5. Kiran sharma says

    October 31, 2018 at 14:15

    I am unable to send SMS from last one month. My no. 9435307087. Please help.

    Reply
    • lalitha says

      November 1, 2018 at 16:57

      Check your BSNL message center number in your SIM card. Correct the BSNL message center number by including + related to your zone.

      Reply
  6. SAUROV ROY says

    November 14, 2018 at 23:14

    Mene Haridwar(Uttrakhand) se Patanjali BSNL ‘Sawdeshi SIM Card'(9411197455) Rs.144 Dekor lia tha after verification kafi din ho gaya par avi thak BSNL ki taraf se ‘FRC’ recharge nahi kia ghaya.. iha Assam me kafi kosis kia par ‘FRC’ possible nahi hua (kia BSNL ki taraf se koi help possible he).

    Reply
  7. RAJARAM says

    November 25, 2018 at 12:57

    Excellent information but missing about the SIM which is showing only Emergency calls and no in and out calls available after failure of Recharge in time! So please let me know the details regarding reactivation of such cases as I am experiencing the same. Thanking you.

    Reply
  8. KRISHNA SINGH SUPYAL says

    December 2, 2018 at 12:10

    I am receiving SMS saying “Dear Customer,Your Account has been debited with Rs 30.00. Main Bal 19.46.” from BP-BSNLIN having number 919417799997. I had already received this type of messages several times previously and lost my pre-paid balance amount. When trying to contact the number, I was told that the number doesn’t exist. Please help me about how to stop this unexpected deduction of ₹30/- from my account.

    Reply
  9. raghu says

    December 11, 2018 at 21:40

    simply port to other network bsnl is really doing the worst not even providing the quality 3g coverage even after the launch of 3g 3-4 years ahead today.

    Reply
  10. Kuldeep says

    December 20, 2018 at 18:02

    3G service which was better previously in Subash Nagar, Jammu area Now. The signal of the same has gone down or many hours remain down. please help

    Reply
  11. Vinay says

    December 23, 2018 at 15:23

    BSNL coustomer service number not in order last one week. Really joking with customer. Very bad service in Mahoba.

    Reply

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