BSNL Customer Care To Register Complaints and To Solve Queries

The new BSNL customer care toll free number contributing a lion’s sharing in this new digital era with new customer support software. New portal and the direct contact direct customer care service number witness the best results in clearing all the queries with new customer support system.

The Indian telecom industry has been witnessing the tremendous competition and consolidation from last decade. There are few players in the telecom market resulting in the severe competition to offer the various services through customer care centers.

BSNL Customer Care service is the best provision on a specified toll-free helpline number to their customers. It is before, during and after the purchase of products like BSNL Broadband, Mobile, WiMAX, CDMA.  End customers are enjoying the cut-throat competition in this space. To survive and re-attract landline users, BSNL has come with an unlimited landline, broadband, and prepaid 4G mobile plans.

With the privatization of the telecom sector, slowly BSNL lost popularity. But it is gaining importance with the advanced options and new BSNL customer support system in these days.

For any service related issues like a service activation /deactivation, complaints and tariff change requests, or any other service issues related to the broadband connection and landline connection and also service orders for your existing connection you can log in to BSNL customer care portal or call on said related BSNL customer care toll-free numbers.

BSNL Customer Care

New Customer Services

The entire reshuffling seems benefited to the company with new BSNL customer care portal. Driving toward landlines once again, especially rural one. If you want to register a complaint with customer care ticketing systems regarding any problem or if you require to consult BSNL customer care executive, then opt for customer care assistance at the below numbers mentioned services wise and state wise.

BSNL Customer Care Numbers

Services Toll Free from BSNL Network Toll Free from Other Network
BSNL Landline Customer Care 198 / 1500 1800 345 1500
BSNL CDMA Customer Care 1502 1800 180 1502
BSNL GSM Mobile Customer Care 1503 1800 180 1503
BSNL Customer Care for Broadband 198 / 1504 1800 345 1504
BSNL MPLS and Other Data Services 1800 425 1957
E-Track Fleet Management Solution 1800 425 1425
BSNL WiFi Services 1800 425 5300
BSNL Wings Call Center 1800 345 1500
International Roaming Problems +919434024365

Some of the users who travel in roaming areas can have some problems. At that time when dials BSNL customer care call centers toll-free, it will connects to the new service area where user is available at present, instead of his home circle.

Example: If a user belongs to Kerala home circle and travels to Chennai having a query on his/her STV plans when reaches Chennai. At that time when dials for customer care assistance, he connects to BSNL Customer care number Chennai toll free instead of BSNL customer care in Kerala. Because the default number connects to residing circle only. For that, we present the following numbers to dial and solve the queries at customer care BSNL from anywhere in India to resolve the issues of that circle SIM card.

Helping the customers and clearing the queries is their main priority. So they recruit customer support outsourcing teams who help in assisting you through their new customer support system.

We do not end up by saving the above BSNL customer care numbers. All the above are common numbers, but the direct numbers vary from state to state. We go searching online for those customer care organizational structure. For those people who are in dire to know their state’s BSNL customer care help desk number, here is the full list of the mobile numbers state wise.

BSNL Customer Care Mobile Number – State Wise

Jammu & Kashmir 9419024365
Andaman and Nicobar Islands 9434024365
AP (Andhra Pradesh) / Telangana 9440024365
Uttaranchal 9412024365
Assam 9435024365
Bihar 9431024365/ 9431224365
Maharashtra 9422024365
MTNL 9869012345
Chhattisgarh 9425201234/ 9425201041
BSNL customer care Chennai toll free 9444024365
BSNL Customer care in Kerala 9447024365
Goa 9422024365
Odisha 9437024365
Gujarat 9426024365
Haryana 9416024365
Rajasthan 9414024365
Himachal Pradesh 9418024365
West Bengal 9434024365
Jharkhand 9431124365
Karnataka 9448024365
Kolkata 9433024365
Madhya Pradesh 9425024365 / 9425124365
Punjab 9417024365
Sikkim 9434024365
BSNL Customer care Tamilnadu 9443024365 / 9444024365
UP East 9415024365
UP West 9412024365

Video Conferencing and Audio Conferencing

  • e-mail:
  • Fax: +91-11-23737760
  • Email:
  • Fax: +91-11-23737760

BSNL Web Conferencing

  • 1st Level Support: BSNL All India Helpline
  • 2nd Level Support: CEPL
    • Toll -Free: 1800-111-233
    • Ph. No.: 011-45092300
    • Ph. No.: 011-45092311
    • E-mail:

BSNL DND Activation or Deactivation

Our country is on the path of digitization and mobile revolution in the early 21st century. The service offer to avoid irritating or unnecessary messages/calls from telemarketers is BSNL DND (Do Not Disturb). You can register or deactivate for DND by NCPR of TRAI through IVRS mode and by sending SMS code or at BSNL customer care ticketing systems. Take a look for predefined categories for BSNL DND services .

BSNL DND Activation

Sectors to Receive SMS Sending SMS Keyword to 1909
Banking/Finance/CC START1
Real Estate SMS START2
Education START3
Health START4
Automobiles and Consumer Goods. START5
Entertainment/IT/Broad Casting/Communication START6
Tourism and Leisure START7
For Full Blocking START0
Subscriber will be de-registered STOP

Mobile users can directly call customer care BSNL or at toll-free DND helpdesk at 1909 to register DND. Anyone can change the preference once chosen for BSNL DND after 90days from last change request registration. All the requests regarding registration and deactivation of BSNL DND can generate from the same mobile number only.


  • You can also check the status online at for BSNL DND (Do Not Disturb) services. So if you exhaust your patience from telemarketing calls, then send SMS for deactivation of BSNL DND or call to BSNL customer care assistance for deregistration and status.

Dialing these Toll-Free BSNL customer care numbers from BSNL WLL/ Landline/ Mobile Phones are free. Other BSNL telephone users can also call customer care centers, but it will charge for all metered calls as per the operator tariff. For any complaints to reach BSNL customer care through e-mail, you can mail them at Replying through e-mail may take time, as they usually take 24 hours to respond.

BSNL Value Added Services Deactivation

Deactivation of VAS is now made very easy at BSNL customer care or at the prescribed toll-free number. With single SMS or with IVRS call, you can deactivate any of your Value Added Services activates on your mobile. This IVRS and SMS modes are the new customer support software for deactivation and activation of services.

IVRS: Dial 155223 and follow the instructions for deactivation of any type activated Value Added Services.

SMS: Send STOP to 155223, then you will receive a return message about your activated VAS indicating each service. Send the confirmation to 155223 again to register for deactivation of all VAS.

If any queries related to BSNL Value Added Services deactivation or registration, please dial BSNL customer care call centers at the above numbers for best assistance.

About This
Provider Name
All India,
About The Service
Dial Toll Free BSNL Customer Care Numbers and Register Your Complaints or Solve Queries on Priority related to Broadband or Mobile Services.


  2. Muralidhar sahoo
    • lalitha
  3. Meenakshi Subramanian
    • Dayakar

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