The new BSNL customer care toll free number contributing a lion’s sharing in this new digital era with new customer support software. New portal and the direct contact direct customer care service number witness the best results in clearing all the queries with new customer support system. The Indian telecom industry has been witnessing the tremendous competition and consolidation from last decade. There are few players in the telecom market resulting in the severe competition to offer the various services through customer care centers.
BSNL Customer Care service is the best provision on a specified toll-free helpline number to their customers. It is before, during and after the purchase of products like BSNL Broadband, Mobile, WiMAX, CDMA. End customers are enjoying the cut-throat competition in this space. To survive and re-attract landline users, BSNL has come with an unlimited landline, broadband, and prepaid 4G mobile plans.
With the privatization of the telecom sector, slowly BSNL lost popularity. But it is gaining importance with the advanced options and new BSNL customer support system in these days. For any service related issues like a service activation /deactivation, complaints and tariff change requests, or any other service issues related to the broadband connection and landline connection and also service orders for your existing connection you can log in to BSNL customer care portal or call on said related BSNL customer care toll-free numbers.
New Customer Services
The entire reshuffling seems benefited to the company with new BSNL customer care portal. Driving toward landlines once again, especially rural one. If you want to register a complaint with customer care ticketing systems regarding any problem or if you require to consult BSNL customer care executive, then opt for customer care assistance at the below numbers mentioned services wise and state wise.
BSNL Customer Care Numbers
| Services | Toll Free from BSNL Network | Toll Free from Other Network |
|---|---|---|
| BSNL Landline Customer Care | 198 / 1500 | 1800 345 1500 |
| BSNL CDMA Customer Care | 1502 | 1800 180 1502 |
| BSNL GSM Mobile Customer Care | 1503 | 1800 180 1503 |
| BSNL Customer Care for Broadband | 198 / 1504 | 1800 345 1504 |
| BSNL MPLS and Other Data Services | 1800 425 1957 | |
| E-Track Fleet Management Solution | 1800 425 1425 | |
| BSNL WiFi Services | 1800 425 5300 | |
Some of the users who travel in roaming areas can have some problems. At that time when dials BSNL customer care call centers toll-free, it will connects to the new service area where user is available at present, instead of his home circle.
Example: If a user belongs to Kerala home circle and travels to Chennai having a query on his/her STV plans when reaches Chennai. At that time when dials for customer care assistance, he connects to BSNL Customer care number Chennai toll free instead of BSNL customer care in Kerala. Because the default number connects to residing circle only. For that, we present the following numbers to dial and solve the queries at customer care BSNL from anywhere in India to resolve the issues of that circle SIM card.
Helping the customers and clearing the queries is their main priority. So they recruit customer support outsourcing teams who help in assisting you through their new customer support system.
We do not end up by saving the above BSNL customer care numbers. All the above are common numbers, but the direct numbers vary from state to state. We go searching online for those customer care organizational structure. For those people who are in dire to know their state’s BSNL customer care help desk number, here is the full list of the mobile numbers state wise.
BSNL Customer Care Mobile Number – State Wise
| Jammu & Kashmir | 9419024365 |
| Andaman and Nicobar Islands | 9434024365 |
| AP (Andhra Pradesh) / Telangana | 9440024365 |
| Uttaranchal | 9412024365 |
| Assam | 9435024365 |
| Bihar | 9431024365/ 9431224365 |
| Maharashtra | 9422024365 |
| MTNL | 9869012345 |
| Chhattisgarh | 9425201234/ 9425201041 |
| BSNL customer care Chennai toll free | 9444024365 |
| BSNL Customer care in Kerala | 9447024365 |
| Goa | 9422024365 |
| Odisha | 9437024365 |
| Gujarat | 9426024365 |
| Haryana | 9416024365 |
| Rajasthan | 9414024365 |
| Himachal Pradesh | 9418024365 |
| West Bengal | 9434024365 |
| Jharkhand | 9431124365 |
| Karnataka | 9448024365 |
| Kolkata | 9433024365 |
| Madhya Pradesh | 9425024365 / 9425124365 |
| Punjab | 9417024365 |
| Sikkim | 9434024365 |
| BSNL Customer care Tamilnadu | 9443024365 / 9444024365 |
| UP East | 9415024365 |
| UP West | 9412024365 |
Video Conferencing and Audio Conferencing
- e-mail: vcsupport@bsnl.in
- Fax: +91-11-23737760
- Email: acsupport@bsnl.in
- Fax: +91-11-23737760
BSNL Web Conferencing
- 1st Level Support: BSNL All India Helpline
- 2nd Level Support: CEPL
- Toll -Free: 1800-111-233
- Ph. No.: 011-45092300
- Ph. No.: 011-45092311
- E-mail: support@cepl.in
BSNL DND Activation or Deactivation
Our country is on the path of digitization and mobile revolution in the early 21st century. The service offer to avoid irritating or unnecessary messages/calls from telemarketers is BSNL DND (Do Not Disturb). You can register or deactivate for DND by NCPR of TRAI through IVRS mode and by sending SMS code or at BSNL customer care ticketing systems. Take a look for predefined categories for BSNL DND services .
| Sectors to Receive SMS | Sending SMS Keyword to 1909 |
|---|---|
| Banking/Finance/CC | START1 |
| Real Estate SMS | START2 |
| Education | START3 |
| Health | START4 |
| Automobiles and Consumer Goods. | START5 |
| Entertainment/IT/Broad Casting/Communication | START6 |
| Tourism and Leisure | START7 |
| For Full Blocking | START0 |
| Subscriber will be de-registered | STOP |
Mobile users can directly call customer care BSNL or at toll-free DND helpdesk at 1909 to register DND. Anyone can change the preference once chosen for BSNL DND after 90days from last change request registration. All the requests regarding registration and deactivation of BSNL DND can generate from the same mobile number only.
BSNL DND Status
- You can also check the status online at http://pcpr.bsnl.co.in for BSNL DND (Do Not Disturb) services. So if you exhaust your patience from telemarketing calls, then send SMS for deactivation of BSNL DND or call to BSNL customer care assistance for deregistration and status.
Dialing these Toll-Free BSNL customer care numbers from BSNL WLL/ Landline/ Mobile Phones are free. Other BSNL telephone users can also call customer care centers, but it will charge for all metered calls as per the operator tariff. For any complaints to reach BSNL customer care through e-mail, you can mail them at portalhelpdesk@bsnl.co.in. Replying through e-mail may take time, as they usually take 24 hours to respond.
BSNL Value Added Services Deactivation
Deactivation of VAS is now made very easy at BSNL customer care or at the prescribed toll-free number. With single SMS or with IVRS call, you can deactivate any of your Value Added Services activates on your mobile. This IVRS and SMS modes are the new customer support software for deactivation and activation of services.
IVRS: Dial 155223 and follow the instructions for deactivation of any type activated Value Added Services.
SMS: Send STOP to 155223, then you will receive a return message about your activated VAS indicating each service. Send the confirmation to 155223 again to register for deactivation of all VAS.
If any queries related to BSNL Value Added Services deactivation or registration, please dial BSNL customer care call centers at the above numbers for best assistance.
