Do you know what happens if we recharge twice for prepaid mobile voice / data or SMS BSNL for a prepaid mobile number, check the result now and what to do if recharged wrongly and how to initiate a refund or reversal for BSNL recharge?
At any time you can recharge your prepaid mobile in online or offline for extension or migration to one another, but if same BSNL voucher done twice means, the number will activates with only one, i.e. the voucher of BSNL which is activated finally may comes into effect for activation.
Ex:- If a BSNL customer mobile number successfully recharged with Rs.1699 plan at 10.50AM through a retailer CTOPUP, but at 10.51AM, his son activates BSNL 666 plan through online portal, then the latest activated plan sixer will comes into effect.
- Why BSNL didn't take higher denomination into effect for activation if two recharges done on same day?
Due to technical limitations, the latest voucher only will comes into effective for BSNL prepaid mobile number.
- What about BSNL freebies available in recharge vouchers, if done twice?
If done twice, then the available freebies of both BSNL vouchers will continue upto their expiry.
- Will the freebies of any type will adds to the plan if done twice?
Yes, all the free usage available as per the STV / Plan may activates upon their expiry.
- What will happen If i recharge one type of data STV to my number and with in 1 hour my brother activated another combo plan?
The freebies will credit as per the data STV plan and validity, at the same time extra freebies as per the BSNL combo plan may also credits to the account with another validity.
- Can i go for BSNL wrong recharge reversal process if done twice?
BSNL wrong recharge reversal process allows only for TOP UP Value Amount in multiples of 10 only.
Sakshi says
Sir , I recharged my number with STV429, but just after that recharged it again with STV74 thinking that it is a validity plan. It had been two days since then. What will happen to the STV429, will it get activated after the STV74 ends up or could I activate it on my own?
Karthik says
Sir I recharged my BSNL mobile number rs 447 on 5-may-2020, 84 days validity, Today 31.may. 2020 same rs 447 recharged, What will happen in my plan, Total 84 + 84 days or effect from today, Please reply.
Gourav Kumar says
Hello sir, i was recharging my BSNL no, By mistake i choose 198 pack and get 2GB data without calling facilities then i recharge again with 201 plan, money deducted but plan doesn’t activate, please help.
Divya Mahnot says
Dear Sir,
I recharged bsnl number and wrongly it credited to Other’s number, I recharged online by way of internet banking, I tried to reverse the recharge too, but I didn’t get response. Please help me, Please do the needful.
Thanking you
Banpalash Sarkar says
Can’t BSNL, say straightforward that if STV recharge is mistakenly done twice, it neither would return the excess voucher amount nor it would carry forward the recharge amount to the next consecutive period, Plain and simple, Instead it sheepishly states that only the higher or latest recharge voucher would be applicable and constantly remains silent of the extra recharge done mistakenly. And the company bosses laments the facilities of 4G are not provided to them for level playing ground with private players. When simple mistake of your customer cannot be addressed by you, the govt is justified enough that make you remain dwarf as compared to other players in the business.
Ranju Kumari says
Hello sir, I have done by mistake two recharge of Rs74 And Rs 75 on same day on same number by Internet banking, What will happen now? Can I get refund?
BSNL TeleServices says
The latest recharge will be in active, but the freebies if any credited can be used as per the validity of each pack.
Vicky says
Hello sir I am already recharged BSNL data pack 98rs for 2GB data for 22 days and 56Rs for 1.5GB data for 14 days, but now I want to recharge 198 pack if I recharge this 198 pack today means this, I get 2GB per day for 52 days, now my question is if I recharge today means what happens to previous recharge of 98 and 56 data pack.
Hrindr says
Facing Same issue, Plz Help.
akarsh SHARMA says
Hello sir i have a plan of 365 rs valid for 365 days, If I recharge my phone (karnataka circle) again with 1098 plan, Will the plan come into effect immediately? Thank for the answer in advance
BSNL TeleServices says
If already having validity, then you can recharge with any STV like 1098 to get unlimited calls and mobile internet for 84days.
akarsh SHARMA says
I did the recharge sir but then when i check my balance with *123# its showing pv365 and not 1098.
BSNL TeleServices says
Please dial *124*2# to get STV balance particulars.
Sharon says
Sir, I had recharged a pack of Rs 56 which is for 14 days, And already 6 days had been finished and remaining 8 days are left… But now I wish to recharge a pack of rs 186, Would it be activated
Rajesh says
HI Sir,
We have done unknowingly twice reachable to BSNL 9494079314 num of 99 Rs for one month, Will you considered for two months, which we have done twice recharge else can you please revert back one mount to bank.
please do the needful
Abhishek Maderana says
I have bought a new 4G sim card, retailer did 2 recharge first a Rs 108 and then another STV recharge of Rs 1098(unlimited data plan), after exhausting data of first Rs 108 recharge I am not able to use data from unlimited STV plan. How can I activate STV 1098 plan?
Abhishek Maderana says
Rajasthan Circle
Ankit mina says
Same here, Please reply if you get a way to activate 1098 plan.
Shivam says
Respected sir/ have madam
I have an active plan of ₹118 in which I get (500MB/day + 250min/day for 28 days), Can I recharge with plan of ₹56 to get (1.5 GB/day for 14 days) to get extra data along with ₹118 active plan, Kindly reply, For this I will be grateful to you
With regards
BSNL TeleServices says
Yes, you can recharge with required STV to get extra data.
Budata dhanaraju Budata bangari says
If my dad and me recharged 105 rupees for one number is that another pack avail after that completion of one pack.
Narender Kumar says
Sir mera pahle validity pack 75rs tha, and maine 1999rs ka recharge krwaya hai, To kya muje validity 75rs wali dobara dalni padegi, kyuki merre number se kuch dino se sms send nahi ho pa rhe hn, send sms failed aata hai
Pls help sir, pls email me.
Ajay Kumar Mahto says
I have recharge my BSNL MOBIL NO:7654233429 on dt.25-03-2020, by mistake by Airtel service Provider Operator in Mobikwik app, Related pack of Rs 249/ was for my Airtel no, Can I refund it from BSNL?
BSNL TeleServices says
No, it is not possible
SUBHENDU says
I did a prepaid mobile recharge of 550 (extra talk time) of Odisha circle through google pay, and It was not showing me the plan expiry date, so assumed it as unlimited plan, it happened on 25th March 2020, after recharge I got a message that the plan expiry date is on 24th march 2020, one day earlier that the current date. Now no out going call from my mobile, let me know, will i get the plan benefit or my money will be reverted back to my account.
BSNL TeleServices says
Dial *123# and check your balance, if not available means, please complain to Google Pay for refund.
Talktime or Top Up will not extend the validity, so recharge with any plan voucher through migration or plan extension option available in BSNL Online Recharge portal or with My BSNL App.
H ABDUL GAFOOR says
I was in Nesam Plan PV49 but it has been changed by you as minute plan PV75.
South sadar bazar says
I recharged bsnl number with 18rs of internet pack 1.8gb per day for 2 days validity, If data renew every night 12am, Then what if I recharge on 11pm will it expires on 12am, Or 2 days means exactly 48 hours are considered?
Sandipan Roy says
I have wrongly recharged by Rs 74 validity extension pack twice within 2 days span, What will happen? Will I get 360 days validity?
Kavita solanki says
I recharged my father’s phone at 998. Validity was 240 days, which was only for net, now I want to recharge 485 rs. can both plans will be activated?
SAbdur rahman says
I have recharged Nesam gold plan extension for Rs.49, My son also recharged Nesam gold Rs.49 plan extension, what I will do
Aman Sagar says
Hello sir, I’ve done recharge of 56 on 14/11/2019 to get 1.5 gb per day but it was not enough for me so i recharge again with the same pack on 18/11/2019, so sir now I’m only getting 1.5/day, I’m not getting 1.5+1.5 gb per day, which i should get, What i should do now? Bsnl employees are talking to me rudely, disconnecting my calls
Syed says
Bsnl don’t give OVERLAP service to the customers, whereas other Service Providers give this facility to customers
Raghvendra Pratap Singh says
I bought a BSNL sim and recharge of 107 was done after that I had recharged the sim with another plan of 1098 for 84 days but the latest plan is not working but instead old 107 plan is active. Kindly help
subya says
We think 1098 is an STV, so that you are getting the plan details of 107 when checks for plan details, any how please call customer care for clarification on your number and plan details
Raghvendra Pratap Singh says
They are saying that 1098 plan is active but i am not getting the benefits of the plan instead i am getting 1GB high speed data only after that speed slows down.
subya says
You must complain this issue to higher authorities by contacting them personally, as per tariff 1098 provides unlimited without speed restriction, check also here bsnl.co.in/opencms/bsnl/BSNL/services/mobile/3g_prepaid_data_plan.html
Raghvendra Pratap Singh says
Thank you so much for your help, Who should I be complaining to?
Mingha says
Same here bro, i don’t know how to activate new/latest STV.
Santhosh says
I recharge plan 74 to my number and again after two days, I wrongly recharge same number plan 49, what will be happen?
BSNL TeleServices says
The latest recharge will be in active, and the freebies of both the vouchers will be used as per their defined validity.
Rajesh says
I recharged Plan319 on 14/10/2019 and again my son recharged same at CTOP UP on 16/10/2019.
Can I get reversal of any one?
BSNL TeleServices says
No, you can’t get for STV/plan recharges, but you got the freebies of both vouchers.
Neha says
I have dony validity recharge of 74 at 10.40 and again by mistake my sister had done it twice. Can i get the refund for the 2nd one
BSNL TeleServices says
No, it is not possible, FRC’s are not allowed for refund.
ramakanta satpathy says
If I recharged Rs.429/- for 81 days and by mistake again recharge Rs 499/- for 90 days,then my validity for 90 days or 90+81=171 days. kindly clarify.
BSNL TeleServices says
The latest recharge pack 499 validity will comes into effect, but when comes to freebies, both the usages are effective as per their validities 81/90.
Priya says
I have recharged data balance of 551 and after few days i have recharged freebies of 171, now i have to use data balance of 551 and not from freebies. clarify my doubt.