Do you know what happens if we recharge twice for prepaid mobile voice / data or SMS BSNL for a prepaid mobile number, check the result now and what to do if recharged wrongly and how to initiate a refund or reversal for BSNL recharge?
At any time you can recharge your prepaid mobile in online or offline for extension or migration to one another, but if same BSNL voucher done twice means, the number will activates with only one, i.e. the voucher of BSNL which is activated finally may comes into effect for activation.
Ex:- If a BSNL customer mobile number successfully recharged with Rs.1699 plan at 10.50AM through a retailer CTOPUP, but at 10.51AM, his son activates BSNL 666 plan through online portal, then the latest activated plan sixer will comes into effect.
Due to technical limitations, the latest voucher only will comes into effective for BSNL prepaid mobile number.
If done twice, then the available freebies of both BSNL vouchers will continue upto their expiry.
Yes, all the free usage available as per the STV / Plan may activates upon their expiry.
The freebies will credit as per the data STV plan and validity, at the same time extra freebies as per the BSNL combo plan may also credits to the account with another validity.
BSNL wrong recharge reversal process allows only for TOP UP Value Amount in multiples of 10 only.
Raghvendra Pratap Singh says
I bought a BSNL sim and recharge of 107 was done after that I had recharged the sim with another plan of 1098 for 84 days but the latest plan is not working but instead old 107 plan is active. Kindly help
subya says
We think 1098 is an STV, so that you are getting the plan details of 107 when checks for plan details, any how please call customer care for clarification on your number and plan details
Raghvendra Pratap Singh says
They are saying that 1098 plan is active but i am not getting the benefits of the plan instead i am getting 1GB high speed data only after that speed slows down.
subya says
You must complain this issue to higher authorities by contacting them personally, as per tariff 1098 provides unlimited without speed restriction, check also here bsnl.co.in/opencms/bsnl/BSNL/services/mobile/3g_prepaid_data_plan.html
Raghvendra Pratap Singh says
Thank you so much for your help, Who should I be complaining to?
Mingha says
Same here bro, i don’t know how to activate new/latest STV.
Santhosh says
I recharge plan 74 to my number and again after two days, I wrongly recharge same number plan 49, what will be happen?
BSNL TeleServices says
The latest recharge will be in active, and the freebies of both the vouchers will be used as per their defined validity.
Rajesh says
I recharged Plan319 on 14/10/2019 and again my son recharged same at CTOP UP on 16/10/2019.
Can I get reversal of any one?
BSNL TeleServices says
No, you can’t get for STV/plan recharges, but you got the freebies of both vouchers.
Neha says
I have dony validity recharge of 74 at 10.40 and again by mistake my sister had done it twice. Can i get the refund for the 2nd one
BSNL TeleServices says
No, it is not possible, FRC’s are not allowed for refund.
ramakanta satpathy says
If I recharged Rs.429/- for 81 days and by mistake again recharge Rs 499/- for 90 days,then my validity for 90 days or 90+81=171 days. kindly clarify.
BSNL TeleServices says
The latest recharge pack 499 validity will comes into effect, but when comes to freebies, both the usages are effective as per their validities 81/90.