Add Aadhar For BSNL Mobile Number Verification With EKYC

Why BSNL mobile number verification required now and made it as mandatory? The question raised from many customers and also with many doubts. Here you may clear about all the queries.

Towards national security and to find the genuineness of an individual customer, TSP (Telecom Service Provider) is re-verifying the Identity and BSNL mobile number address through EKYC with the Aadhar number.

E-KYC full form is Electronic Know Your Customer, and it is an authentication process to verify the identity and address electronically. A person will continue to have their unique mobile number wherever he moves within India throughout his lifetime with this BSNL Mobile Number Reverification.

BSNL Mobile Number Verification

Why should BSNL Mobile Number Verification be done with EKYC even after submitting Aadhar card when getting a new connection?

  • Submitting Aadhar card physically means, there is an availability of documents, but the signatures of customer made even by any other third party also.
  • But with this new BSNL mobile number address verification with EKYC, the original customer can be verified electronically with biometric fingerprints by uploading Aadhar data connecting with UIDAI. So there is also no chance for third party access.

Why BSNL send the messages to link Aadhar Number?

  • As per the orders of Honourable Supreme Court of India, every mobile number of all Telecom service providers (TSPs) should re-verify before 06.02.2018.
  • It is also electronically by fetching the data from UIDAI. So mobile operator will send SMS to their existing customers to link Aadhar number by BSNL Mobile number verification.

Can we link to the only Aadhar with biometric or any other proof also?

  • Aadhar becomes mandatory because all TSP’s will fetch the data from UIDAI (Unique Identification Authority of India) only.
  • Identity and Address are both available in one card, so there is no need of other proof verification for BSNL SIM card details.
  • In some cases Father Name is not available in UIDAI data, that time customer has to submit other evidence in this BSNL mobile number verification to enter Father name in the database.

How To Link Aadhar Card With BSNL Mobile Number & Process For Reverification?

  • Approach any BSNL authorized retailer, franchisee or customer support center. Ask them to re-verify your existing BSNL mobile number by linking Aadhar.
  • Immediately the retailer or the staff of BSNL will ask your mobile number and entered in their BSNL Swift App through their login in desktop or mobile.
  • Immediately you will receive a four-digit PIN (personal identification number) to your working mobile number.
  • Submit that PIN along with your Aadhar number to them.
  • BSNL CSC staff or support employees will ask to put your thumb on their biometric device. Within seconds, your Aadhar data will fetch you on the screen of BSNL e-KYC App for re-verification.
  • Support team will ask you to confirm the displayed address or BSNL SIM card details.
  • After your final confirmation, they will ask again to put the biometric thumb impression on BSNL e-KYC App. It is for successful validation with UIDAI.

With that, the total Aadhar mobile verification process will complete and issues a UIDAI Receipt number or application ID. All the verification details will reach through a message instantly.

How to cancel the BSNL mobile number address verification which I have submitted.

  • If any customer wants to cancel the BSNL mobile number verification, then have to follow this.
  • Confirmation SMS for verification will send to the client after 24 hours.
  • The customer needs to respond within three days to complete the registration with response ‘REV YES’ or ‘REV NO’ to 53734.

BSNL Number Re verification Message E-KYC

If no reply within time, it will be treated as YES, and Aadhaar registration is complete. If the response received is ‘NO’ then re-verification is canceled, and the customer can do Aadhar mobile verification afresh. BSNL mobile number address verification is allowed only two times in cases of dispute/discrepancy.

How to know my Aadhar linked with the mobile number or not?

  • If a customer wants to know the Aadhaar registration details, can send SMS ‘REV NAME’ to 53734. Therefore you will receive the details on reply SMS.

What happened If I have not re-verified or submitted Aadhar number with EKYC?

  • It might be liable for disconnection of mobile services if the government didn’t extend the time for BSNL mobile number verification.

Can the landline and broadband customers also link with Aadhar number?

  • No, this Aadhar mobile verification hasn’t applied for landline or broadband services, so only mobile connections have to link Aadhar number with EKYC.

I need to pay any charges for this Aadhar link to BSNL Mobile number

  • This Electronic KYC verification process is free for all customers. The operator will pay the several charges to their retailers to encourage EKYC Aadhar link.

Will a new customer requires to re-verify the mobile number again

  • At present all the new connections are processing with BSNL E-KYC App only. So, there is no need to Reverify again, the customers who miss Aadhar mobile verification with EKYC will have to present for BSNL Mobile Number verification.

Can both Prepaid and Postpaid customers required verifying with Aadhar?

Is there any facility for BSNL mobile number verification through online.

  • At present, there is no service to link Aadhar number for BSNL mobile number in online.
  • Every customer must approach authorized retailer/franchise or customer support center with Aadhar number. It is for BSNL mobile number address verification to link that with biometric fingerprints.

A client belongs to once circle can Reverify with EKYC in another circle?

  • Yes, every BSNL mobile number will have to Reverify in any other circle also. But you have to submit local reference particulars of that state and the permanent address.

Is there any chance to change the ownership through Aadar Link?

  • Many customers are using their mobile number which is in their friends and relatives name. Till the launch of BSNL mobile number verification, if anyone requires changing the different name means, it’s a big process.
  • But now if any one who uses the phone number can do BSNL mobile number verification by linking their Aadhar number with EKYC. Within a short time, the ownership will change and regularizes with the present live customer and also completes the Aadhar mobile verification.

Can this BSNL mobile number verification confirm two times in different locations?

  • Once a customer verified by biometric fingerprints, BSNL EKYC App didn’t allow the client to Reverify the mobile number again in any station.

If you have more queries on this BSNL mobile number verification with Aadhar EKYC, please post us. If anything you can know beyond this, please share with all our readers.

90 COMMENTS

  1. BSNL should consider putting in an online system in place to verify Mobile number. It is just like applying Aadhar based e-Sign for online PAN card which is paperless.

  2. How will an immobile senior citizen or physically challenged person get his/her Aadhar verified? My mother is a senior citizen and holds a BSNL prepaid card.
    Kindly help. TIA

  3. Kindly provide online Aadhar link verification for all BSNL mobile customers, so that many of the users can link with Aadhar.

  4. Kindly provide the accessible facility on the web to link Aadhar with BSNL mobile number verification online.

  5. Kindly ask for BSNL to provide an Aadhar link to verify online. Going to retailers or BSNL customer care offices is not an easy task because BSNL is not providing all places in India. And also in order to the re-verification, the customer must have to travel to places from where sim was taken.

  6. BSNL should try to keep online verification system. Banks, IT departments are verifying Aadhar card details online. Why go physically in the digital system? Put the submitted Aadhar number, if not matched then call to BSNL customer care, why every customer should go to office or counters?

  7. BSNL EKYC App Reverification is valid only circle wise. If any mobile customer has Aadhar with an address of another circle not allowed verifying such that CISF, Jai Jawan customer customers.
    If BSNL allows this Aadhar verification for mobile through online or in any circle, it would be a great help to the customers. Please arrange to resolve this problem.

    • You are right, BSNL EKYC service should be available in any circle. It is the general case some body has purchased a SIM while working in any state way back. But after that, he might have moved to another circle far away from the earlier point of sale of SIM card. This number is intimated and connected to many services, so might be continuing to carry it.

      To just EKYC he has to move the original place of purchase. It may be that circle of acquisition of BSNL SIM may not fall his address registered with the mobile service provider. So BSNL should give this opportunity to all the customer to link his number to EKYC from any circle.

  8. I want to add my Aadhar number to my mobile no.9469175470 and Landline no.01912451880. please do the needful.

  9. Arrangement for Aadhar Online verification by OTP is the need of the day. Why is BSNL avoiding online check? They should follow a system of Income Tax and Dept of India to link the two. The way BSNL is suggesting is not suitable for old citizens.

  10. My name is Nilay from Vyara, District Tapi. I did BSNL mobile verification with Aadhar eKYC. After that I got a message about re-verification do SMS Rev yes and rev no. I give massage Rev no. Dear madam/sir why I give verification reply again. now I feel up set, what I do?

    • You must have to reverify your mobile number again with BSNL EKYC process because you have rejected as per your info. If you didn’t reply to that message, it will take as acceptance and updates your Aadhar link. So try to reverify again with any retailer or nearest BSNL customer care center.

  11. I went to BSNL office to submit my Aadhar number. The staff replied me that my number is not supporting for EKyc Aadhar linking, what I have to do to avoid disconnection.

  12. I had gone to Madipakkam BSNL customer center. For linking Aadhar They say the do not have the facility as of date (12/07/17).

  13. I have used BSNL number since 6 to 8 year, but this mobile number not registered with my name, it activates in my friend’s name. Now can I link this with my Aadhaar number?

  14. Sir my device Mantra MFS 100 fingerprint scanner does not support for BSNL Swift App. If allowed all the biometric devices, then there will be a gain of more customers to BSNL from me like all retailers.

  15. If my address in Aadhar card belongs to another state belongs to UP, and I am working in the other state AP using the sim card of BSNL AP. How to get EKYC verified for my mobile number with my Aadhar number.

    • Don’t worry, you can verify with the same Aadhar card number by providing the existing address details in your employee identity card because you are using AP BSNL SIM and checking with Aadhar EKYC in Andhra Pradesh only.

      BSNL have two options in their EKYC module i.e. in BSNL Swift App to enter the address details
      1. Same as Aadhar Address
      2. Present correspondence.

      So just approach any retailer or BSNL customer service center and ask them to re-verify your mobile number with your UP Aadhar card number by providing existing communication details.

  16. My sim registered with one of the family members. I don’t know whom he is. In this case, what should I do and how can I link with Aadhar number?

    • If you want to retrieve the same BSNL MOBILE number go to the nearest customer service center(CSC) surrender your BSNL old SIM, and your number will put on hold. See that no currency is left over, after issuing new sim the balance will be zero. They will release a new BSNL sim under your name with the same mobile number provided you should give local address and identity proof. Then automatically BSNL sim will be under your name.

      • There is no requirement to surrender the number also. Just approach any retailer, franchisee or BSNL customer service center with your Aadhar number and ask them to link your Aadhar to a mobile number. After linking the same and after three weeks, the connection will transfer to your name automatically.

        The purpose of Aadhar link introduced by Govt of India is to get the live customer into the picture. So need to surrender, just link your Aadhar to a mobile number and keep the number alive.

  17. Sorry boss, not possible to go that place where I have purchased the BSNL Sim card. Only online solutions can make it possible. Otherwise many of us have to close the BSNL mobile numbers.
    Lagata hai BSNL ki watt lagane wali hai. Jai Hind.

  18. Everything is Online in these days. Why not BSNL introduces an Online AADHAR linking procedure. Who has time to stand in line at your Customer Care? Is it not User-Friendly?

  19. What is this digitalisation age? You have to go to your parent circle area to verify. If a person has UP sim and living in Haryana now, has he to go to UP again to re-verify his number? It’s an utterly useless process, and if PAN card can be linked with Aadhar number online, then why not BSNL mobile number.

  20. When Govt of India introduced linking of AADHAR with PAN online, why then avoiding to do the process of linking of AADHAR with mobile online? This compulsion is harassment to the people like me.

    Also, who are senior citizens compelling them to find out a BSNL office where it can perform and to stand in a queue? It is the duty of UIDAI to link Aadhar number with a mobile number of each mobile customer.

    They should chalk out a plan how to do it, otherwise it will be a failure. I am astonished that by giving Enrollment number and mobile number to get the EAadhar.

    I am getting the OTP, but while going to e-verify, the IT return it shows the mobile number not linked to Aadhar. It means anybody can get EAadhar of anybody. Government department should look into the matter.

  21. I have purchased a Sim from Chattisgarh and my Aadhar card issued from Madhya Pradesh. Can I verify in MP or I have to go to Chhattisgarh?

  22. Like we do it for Income Tax Dept, Banks, and other departments. EKYC should be feasible online. Physically visiting CSC BSNL is time-consuming and cumbersome.

  23. For Super Senior Citizens, it is not necessary to verify linking of PAN with Aadhar. Likewise, the same facility may provide for linking of BSNL mobile number with Aadhaar.

  24. Not only me but every citizen of India will ask the same question, why Aadhaar number linking to mobile number is not possible online like other departments, and the network system is so advanced and still asking us to visit the CSC, one more thing thinks about the senior citizens and ladies hardship also.

  25. BSNL should introduce online verification system. When I approach a CCS, there was a huge rush, and it is draining our time.

  26. I am using BSNL SIM of Jammu Kashmir and working in JK. But my Aadhaar address belongs to UP. How can I link my Aadhar with BSNL mobile number?

  27. Linking to Aadhar number with BSNL number should be online. When Income tax facilitates linking of Aadhar number with PAN, why BSNL cannot do it? BSNL may lose out if online verification with OTP is not made available. Subscribers should not suffer like this.

  28. Make sure we can verify and link our Aadhar card online for BSNL mobile users, as it is challenging for working class to go and stand in the queue and get it verified. Knowing how hopeless BSNL customer service is. If this isn’t done, I will be changing to another network provider through MNP.

  29. Now many BSNL subscribers having touch screen availability in their mobiles, why cannot finger print be obtained thereon itself. It should implement by developing an APP connecting with Aadhar (UIDAI) data on OTP. So that many would make the verification very easier, faster and complete the Aadhar link in record time.

  30. By mistake, I have made a message REV YES regarding re verification of mobile number link with Aadhar card. I don’t want anything to Reverify my mobile no. 9414483381 and my Aadhar 967219075076. Thanks

  31. When even the Aadhar correction is done through online, connecting Aadhar with BSNL mobile number should be made possible online. BSNL should consider this. It is a mandatory thing. There are many old aged customers.

  32. The EKYC verification process is done at the cost of Rs.20/- for each number by BSNL Franchisee at Dindigul. I paid Rs.20 for one number and verified. I don’t want to pay money for my remaining numbers.

    Here I may be allowed to do the Aadhar EKYC verification process through online as the INCOME TAX DEPT is linking the pan card with Aadhaar through SMS. It is straightforward and convenient. Even myself can handle the linking process, so BSNL should consider this.

    • This process is available at Free of cost to customers, and all operators are paying some incentive to their retailers for EKYC verification. BSNL pays Rs.5 to the retailer on each Reverification. So don’t pay any bribe to any of them. Demand the retailer to link your mobile number with Aadhar EKYC at free of cost.

  33. How many BSNL prepaid or postpaid connections can link to one Aadhar number? We are using both in multiples. Please advise what to do.

    • As per GOI, any customer can have a maximum of Nine mobile connections in one name or Aadhar number. This count is applicable for All India regarding all mobile network operators. So you can link up to a maximum of 9 in prepaid or postpaid of any network.

    • Just approach any BSNL service center and ask them to verify with EKYC to link your Aadhar number. Within a month from verification date, the Aadhar details will replace against old name for your mobile number.

      The main motto of Indian government is to keep the live customer, so you are having the chance now.

  34. I am a resident of Bihar. I had purchased my SIM around 13 years back when I was working with Singareni Collieries Company Limited, Andhra Pradesh (Now it is Telangana). This number circulated to my several friends and connected with various services, so I want to continue this BSNL mobile number.

    Four years back I have resigned and moved to a company in Gujarat and presently working with it. As my Aadhar card belongs to my native place (Bihar) and BSNL SIM belongs to Telangana and currently operating in Gujarat.

    How to link my number with Aadhar, kindly suggest. I think it would be better to have linking facility from any circle and if such service is available?

    • You have two options to add Aadhar link from your home circle now.
      1. At present your are using Telangana circles BSNL SIM card in Gujarat, With this, you can’t enjoy the benefits of Gujarat circle also. So try to Port your mobile number with in BSNL to Gujarat circle by approaching any CSC or Franchisee by submitting Aadhar EKYC.

      With MNP, you can enjoy Gujarat circle benefits, and Aadhar link also can be made.

      2. At present BSNL allows all customers to re-verify with EKYC in any circle. So approach any CSC for mobile number Reverification.

  35. I have already linked my BSNL sim with my Adhar card number. Two days after I found a confirmation msg and SEND REV YES TO 53734. Did I think in future is there any problem?

  36. I did BSNL mobile verification with Aadhar EKYC. After that I got a message about re-verification do SMS Rev Yes or rev No. I give massage REV YES. Dear madam/sir why I give verification reply again. now I feel up set, what I do?

  37. I am trying REV NAME at 53734, but I did not receive any message if my sim is linked with Aadhar number or not.

  38. We as Indian citizen always welcome any technology helping the nation to improve security system. But the Government should take the support of same technology and provide facility to their customer for e-KYC verification. Please make Indians life comfortable with technology avoid complexity.

  39. I very reverified my BSNL number with Aadhar number, and i received a conformation massage also. “Your request for the Re-verification of customer record for 94XXXXXXXX with Aadhar E-KYC registered. To confirm SMS “REV YES,” To cancel “REV NO” to 53734 within 3days. Unfortunately, I can’t give responses due to some another work. How can I confirm my number?

  40. National government service provider where one circle customer cannot verify in another circle! You should either close BSNL or call yourself a state wide institution. Kindly stop saying you provide the same service to your customers across the nation. What a shame?

  41. Link Aadhar with mobile is very tedious one. A senior citizen like me cannot go to BSNL CSC and wait hours to get things done. Why DOT cannot implement the procedure by online.

    I am delighted to say that I got my passport re issue within three days at Tolichowki, Hyderabad on the 4th day. They have made the procedure very simple and customer friendly. Like this DOT has to plan to ease the subscriber.
    Sridharan, Hyderabad

  42. Here I may be allowed to do the Aadhar EKYC verification process through online as the INCOME TAX DEPT is linking the pan card with Aadhaar through SMS. It is straightforward and convenient. Even myself can handle the linking process, so BSNL should consider this.

  43. I had purchased BSNL SIM in Maharashtra as presently I am doing the job in Maharashtra but my permanent address is Madhya Pradesh and I am having AAdhaar Card issued from MP so I am not able to Link my SIM with Aadhaar card. Kindly suggest.

  44. Sir, while buying a SIM card, I had submitted all my required documents like ID proof Aadhar copy and my residence proof copy also provided, however, is necessary any verification with Aadhar in my mobile no 949607074

  45. BSNL CTop Up numbers are not registering. The existing process is not accepting to link Aadhar Number of the retailer? How to verify them? Anyone, please help.

  46. I wonder when you have Mobile number verification via OTP why you are asking us to go and submit thumb impression to approve. Everything is there in the order we can accept via OTP with the Aadhar registered number.

    Why do you want to make retailer some profit by charging us for the verification? Please be practical use the technology, Why we have to pay again for the re verification simply?

  47. I hold two BSNL mobile numbers, and I reside at Titwala(Kalyan). There is no retailer here to update Aadhar link, and BSNL office staff here replied me they couldn’t afford that machine for the same.

    I am heart and sugar patient, so can’t travel up to Kalyan for linking Aadhar card. Please take an immediate action in respect of Titwala BSNL office and help me as a senior citizen.

  48. I just went to BSNL customer care center in Kalpetta, Wayanad for EKYC. I hail from Karnataka (my Aadhar card was registered there) and work in Kerala. My present BSNL mobile no belongs to Kerala circle. The EKYC verification could not do, as the website said nos other than Karnataka’s could not verify. Why? What should I do now? Will I be successful if I do the same process in Karnataka – through my BSNL mobile no is from Kerala? Someone, please clarify

  49. I purchased new BSNL SIM card in May 2017, when I go to BSNL office to link my Addhar number to mobile no. It says “CAF is not allowed.” What is mean by this? Is it completed the linking process or not?

  50. BSNL shall coordinate with UIDAI for linking mobile and Aadhar to make it online similar to PAN and Aadhar link. What about cases where UIDAI already registered their mobile nos, linked and validated.

    In fact for all PAN Aadhar link mobile no registered was made redundant. It appears that BSNL is doing an unnecessary activity. BSNL officials to be in touch with UIDAI officials

  51. I have Aadhar card, and that is a plastic card, now I want to link it online with my postpaid mobile, how can do it through online/ internet.Kindly guide me through e-mail.Presently I am receiving my postpaid bill receipt to my real e-mail.

  52. I have a peculiar problem – the biometric devices do not recognize my thumb impressions. It may be due to my age (75 years) or any other reason which I am unable to find out. I had the problem when I had to link my Aaadhar to my PF account. Finally, they took my IRIS scan, and it accepted. Unfortunately, iris scanners are not available every where.

    What am I supposed to do to link my Aadhar to BSNL mobile number? Can I lose my BSNL mobile number?

  53. BSNL should provide facility to Link Aadhar with Mobile Number ONLINE as a service provided by INCOME TAX DEPARTMENT to Link Aadhar with PAN Card. It is a case of harassment from BSNL that they have not provided proper facilities to Consumer to Link Aadhar with BSNL Mobile No.

    Vodafone and IDEA provided this service through their Franchises. This message should forward to Telecom Minister and PMO for providing this type of simple facility to Customers. I do not know where I should go to get Link my Aadhar with BSNL Mobile No.

    BSNL should provide the facilities as being provided by Private Players in this Sector or shut their Window forever.

    Satvir Singh Shanwal

  54. I have the problem like Sri IS Balakrishnan. I have no fingerprints. I have experienced the problem while verifying for EPF at AKSHAYA center. Finally, I had to go to EPF office and they used IRIS scanner and the work has done. So BSNL should have Iris scanner also in few centers.

  55. I am a senior citizen aged 80. There are no fingerprints in my ten fingers. and not shown in Aadhar. When approaching BSNL, they verified phone number with the OTP, and it is correct. All other things are OK. But they insisted fingerprints. What can I do since there are no fingerprints in my fingers?

  56. I have a Jammu BSNL number, but I work 8N Delhi NCR. Also, my Aadhaar card issued from Noida. So can I update Aadhar to BSNL from Noida or do I have to go to Jammu (J and K) for the same?

  57. I have bsnl postpaid sim in Jammu on my residential address, i.e., voter card and driving license. Now Aadhar card no is required, but I have Aadhar card on the address from Haryana. When I approach BSNL care, they reply it is not linked because Aadhar card is of out of state what is the solution I have other residential proofs of Jammu

    • If there is a requirement of a change in address of Aadhar, just approach UIDAI center and change to your present address and then link to the mobile number. If you don’t require to do so, then contact BSNL CSC and ask the staff to reverify your mobile number as an outstation customer by entering the local reference details and without a change in the billing address.

  58. I bought my prepaid mobile number so many years ago. At that time they entered my name wrong. So my Aadhar number cannot be linked. what shall I do for their official mistake?

  59. I have a Tamilnadu BSNL mobile Number, the BSNL SIM is issued in my brother name, but he expires in November 2016, I am using the same BSNL SIM since 2010 to be using, now how can link Aadhaar card.

    • Just approach any CSC or retailer of BSNL and ask them to link your Aadhar number to the same number. After linking the same, immediately the ownership will change to your name.

  60. My father who is 87 years old holds a BSNL prepaid number, and he lives with me in Delhi. How can I access a BSNL customer care center? Please let me know.

  61. The stringent procedure laid down to acquire Aadhaar number linking with BSNL mobile number is cumbersome. I feel, if not regularised in a simple form such as ‘online linking,’ (paperless transactions and easy way without much cost effective to both BSNL and the customers).

    I am sure BSNL customers will erode. Utilising this, private service mobile providers may flourish. Arise ! Awake ! Please revisit the procedure and make it simple.

    • Hi Lakshmanan,
      Aadhar linking with biometric of a customer is the only one process ordered by Hon’ble Supreme Court of India. It should be followed by all telecom operators in India and should complete by 06.02.2018. Even a single telecom operator is also not having the alternative process like online verification/linking. It’s all to verify the original alive customer.

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