Add Aadhar For BSNL Mobile Number Verification With EKYC

Why BSNL mobile number verification required now and made it as mandatory? The question raised from many customers and also with many doubts. Here you may clear about all the queries.

Towards national security and to find the genuineness of an individual customer, TSP (Telecom Service Provider) is re-verifying the Identity and BSNL mobile number address through EKYC with the Aadhar number.

E-KYC full form is Electronic Know Your Customer, and it is an authentication process to verify the identity and address electronically. A person will continue to have their unique mobile number wherever he moves within India throughout his lifetime with this BSNL Mobile Number Reverification.

BSNL Mobile Number Verification

Why should BSNL Mobile Number Verification be done with EKYC even after submitting Aadhar card when getting a new connection?

  • Submitting Aadhar card physically means, there is an availability of documents, but the signatures of customer made even by any other third party also.
  • But with this new BSNL mobile number address verification with EKYC, the original customer can be verified electronically with biometric fingerprints by uploading Aadhar data connecting with UIDAI. So there is also no chance for third party access.

Why BSNL send the messages to link Aadhar Number?

  • As per the orders of Honourable Supreme Court of India, every mobile number of all Telecom service providers (TSPs) should re-verify before 06.02.2018.
  • It is also electronically by fetching the data from UIDAI. So mobile operator will send SMS to their existing customers to link Aadhar number by BSNL Mobile number verification.

Can we link to the only Aadhar with biometric or any other proof also?

  • Aadhar becomes mandatory because all TSP’s will fetch the data from UIDAI (Unique Identification Authority of India) only.
  • Identity and Address are both available in one card, so there is no need of other proof verification for BSNL SIM card details.
  • In some cases Father Name is not available in UIDAI data, that time customer has to submit other evidence in this BSNL mobile number verification to enter Father name in the database.

How To Link Aadhar Card With BSNL Mobile Number & Process For Reverification?

  • Approach any BSNL authorized retailer, franchisee or customer support center. Ask them to re-verify your existing BSNL mobile number by linking Aadhar.
  • Immediately the retailer or the staff of BSNL will ask your mobile number and entered in their BSNL Swift App through their login in desktop or mobile.
  • Immediately you will receive a four-digit PIN (personal identification number) to your working mobile number.
  • Submit that PIN along with your Aadhar number to them.
  • BSNL CSC staff or support employees will ask to put your thumb on their biometric device. Within seconds, your Aadhar data will fetch you on the screen of BSNL e-KYC App for re-verification.
  • Support team will ask you to confirm the displayed address or BSNL SIM card details.
  • After your final confirmation, they will ask again to put the biometric thumb impression on BSNL e-KYC App. It is for successful validation with UIDAI.

With that, the total process will complete and issues a UIDAI Receipt number or application ID. All the verification details will reach through a message instantly.

How to cancel the BSNL mobile number address verification which I have submitted.

  • If any customer wants to cancel the BSNL mobile number verification, then have to follow this.
  • A verification confirmation SMS will send to the client after 24 hours.
  • The customer needs to respond within three days to complete the registration with response ‘REV YES’ or ‘REV NO’ to 53734.

BSNL Number Re verification Message E-KYC

If no reply within time, it will be treated as YES, and Aadhaar registration is complete. If the response received is ‘NO’ then re-verification is canceled, and the customer can do it afresh. BSNL mobile number address verification is allowed only two times in cases of dispute/discrepancy.

How to know my Aadhar linked with the mobile number or not?

  • If a customer wants to know the Aadhaar registration details, can send SMS ‘REV NAME’ to 53734. Therefore you will receive the details on reply SMS.

What happened If I have not reverified or submitted Aadhar number with EKYC?

  • It might be liable for disconnection of mobile services if the government didn’t extend the time for BSNL mobile number verification.

Can the landline and broadband customers also link with Aadhar number?

  • No, this verification hasn’t applied for landline or broadband services, so only mobile connections have to link Aadhar number with EKYC.

I need to pay any charges for this Aadhar link to BSNL Mobile number

  • This EKYC verification process is free for all customers. The operator will pay the several charges to their retailers to encourage EKYC Aadhar link.

Will a new customer requires to re-verify the mobile number again

  • At present all the new connections are processing with BSNL E-KYC App only. So, there is no need to reverify again, the customers who miss verification with EKYC will have to present for BSNL Mobile Number verification.

Can both Prepaid and Postpaid customers required verifying with Aadhar?

Is there any facility for BSNL mobile number verification through online.

  • At present, there is no service to link Aadhar number for BSNL mobile number in online.
  • Every customer must approach authorized retailer/franchisee or customer support center with Aadhar number for BSNL mobile number address verification to link that with biometric fingerprints.

A customer belongs to once circle can reverify with EKYC in another circle?

  • At present, every BSNL mobile number will have to reverify only in their parent circle only.

Can this BSNL mobile number verification confirm two times in different locations?

  • Once a customer verified by biometric fingerprints, BSNL EKYC App didn’t allow the client to reverify the mobile number again in any station.

If you have more queries on this BSNL mobile number verification with Aadhar EKYC, please post us. If anything you can know beyond this, please share with all our readers.


  1. BSNL should consider putting in an online system in place to verify Mobile number. It is just like applying Aadhar based e-Sign for online PAN card which is paperless.

  2. How will an immobile senior citizen or physically challenged person get his/her Aadhar verified? My mother is a senior citizen and holds a BSNL prepaid card.
    Kindly help. TIA

  3. Kindly provide online Aadhar link verification for all BSNL mobile customers, so that many of the users can link with Aadhar.

  4. Kindly provide the accessible facility on the web to link Aadhar with BSNL mobile number verification online.

  5. Kindly ask for BSNL to provide an Aadhar link to verify online. Going to retailers or BSNL customer care offices is not an easy task because BSNL is not providing all places in India. And also in order to the re-verification, the customer must have to travel to places from where sim was taken.

  6. BSNL should try to keep online verification system. Banks, IT departments are verifying Aadhar card details online. Why go physically in the digital system? Put the submitted Aadhar number, if not matched then call to BSNL customer care, why every customer should go to office or counters?

  7. BSNL EKYC App Reverification is valid only circle wise. If any mobile customer has Aadhar with an address of another circle not allowed verifying such that CISF, Jai Jawan customer customers.
    If BSNL allows this Aadhar verification for mobile through online or in any circle, it would be a great help to the customers. Please arrange to resolve this problem.

  8. I want to add my Aadhar number to my mobile no.9469175470 and Landline no.01912451880. please do the needful.

  9. Arrangement for Aadhar Online verification by OTP is the need of the day. Why is BSNL avoiding online check? They should follow a system of Income Tax and Dept of India to link the two. The way BSNL is suggesting is not suitable for old citizens.

  10. My name is Nilay from Vyara, District Tapi. I did BSNL mobile verification with Aadhar eKYC. After that I got a message about re-verification do SMS Rev yes and rev no. I give massage Rev no. Dear madam/sir why I give verification reply again. now I feel up set, what I do?

    • You must have to reverify your mobile number again with BSNL EKYC process because you have rejected as per your info. If you didn’t reply to that message, it will take as acceptance and updates your Aadhar link. So try to reverify again with any retailer or nearest BSNL customer care center.

  11. I went to BSNL office to submit my Aadhar number. The staff replied me that my number is not supporting for EKyc Aadhar linking, what I have to do to avoid disconnection.

  12. I had gone to Madipakkam BSNL customer center. For linking Aadhar They say the do not have the facility as of date (12/07/17).

  13. I have used BSNL number since 6 to 8 year, but this mobile number not registered with my name, it activates in my friend’s name. Now can I link this with my Aadhaar number?

  14. Sir my device Mantra MFS 100 fingerprint scanner does not support for BSNL Swift App. If allowed all the biometric devices, then there will be a gain of more customers to BSNL from me like all retailers.

  15. If my address in Aadhar card belongs to another state belongs to UP, and I am working in the other state AP using the sim card of BSNL AP. How to get EKYC verified for my mobile number with my Aadhar number.

    • Don’t worry, you can verify with the same Aadhar card number by providing the existing address details in your employee identity card because you are using AP BSNL SIM and checking with Aadhar EKYC in Andhra Pradesh only.

      BSNL have two options in their EKYC module i.e. in BSNL Swift App to enter the address details
      1. Same as Aadhar Address
      2. Present correspondence.

      So just approach any retailer or BSNL customer service center and ask them to re-verify your mobile number with your UP Aadhar card number by providing existing communication details.

  16. My sim registered with one of the family members. I don’t know whom he is. In this case, what should I do and how can I link with Aadhar number?

  17. Sorry boss, not possible to go that place where I have purchased the BSNL Sim card. Only online solutions can make it possible. Otherwise many of us have to close the BSNL mobile numbers.
    Lagata hai BSNL ki watt lagane wali hai. Jai Hind.

  18. Everything is Online in these days. Why not BSNL introduces an Online AADHAR linking procedure. Who has time to stand in line at your Customer Care? Is it not User-Friendly?

  19. What is this digitalisation age? You have to go to your parent circle area to verify. If a person has UP sim and living in Haryana now, has he to go to UP again to re-verify his number? It’s an utterly useless process, and if PAN card can be linked with Aadhar number online, then why not BSNL mobile number.

  20. When Govt of India introduced linking of AADHAR with PAN online, why then avoiding to do the process of linking of AADHAR with mobile online? This compulsion is harassment to the people like me.

    Also, who are senior citizens compelling them to find out a BSNL office where it can perform and to stand in a queue? It is the duty of UIDAI to link Aadhar number with a mobile number of each mobile customer.

    They should chalk out a plan how to do it, otherwise it will be a failure. I am astonished that by giving Enrollment number and mobile number to get the EAadhar.

    I am getting the OTP, but while going to e-verify, the IT return it shows the mobile number not linked to Aadhar. It means anybody can get EAadhar of anybody. Government department should look into the matter.

  21. I have purchased a Sim from Chattisgarh and my Aadhar card issued from Madhya Pradesh. Can I verify in MP or I have to go to Chhattisgarh?

  22. Like we do it for Income Tax Dept, Banks, and other departments. EKYC should be feasible online. Physically visiting CSC BSNL is time-consuming and cumbersome.

  23. For Super Senior Citizens, it is not necessary to verify linking of PAN with Aadhar. Likewise, the same facility may provide for linking of BSNL mobile number with Aadhaar.

  24. Not only me but every citizen of India will ask the same question, why Aadhaar number linking to mobile number is not possible online like other departments, and the network system is so advanced and still asking us to visit the CSC, one more thing thinks about the senior citizens and ladies hardship also.

  25. BSNL should introduce online verification system. When I approach a CCS, there was a huge rush, and it is draining our time.

  26. I am using BSNL SIM of Jammu Kashmir and working in JK. But my Aadhaar address belongs to UP. How can I link my Aadhar with BSNL mobile number?

  27. Linking to Aadhar number with BSNL number should be online. When Income tax facilitates linking of Aadhar number with PAN, why BSNL cannot do it? BSNL may lose out if online verification with OTP is not made available. Subscribers should not suffer like this.

  28. Make sure we can verify and link our Aadhar card online for BSNL mobile users, as it is challenging for working class to go and stand in the queue and get it verified. Knowing how hopeless BSNL customer service is. If this isn’t done, I will be changing to another network provider through MNP.

  29. Now many BSNL subscribers having touch screen availability in their mobiles, why cannot finger print be obtained thereon itself. It should implement by developing an APP connecting with Aadhar (UIDAI) data on OTP. So that many would make the verification very easier, faster and complete the Aadhar link in record time.

  30. By mistake, I have made a message REV YES regarding re verification of mobile number link with Aadhar card. I don’t want anything to Reverify my mobile no. 9414483381 and my Aadhar 967219075076. Thanks


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