Refund on purchased item or subscribed packs is not a simple thing. Our brand made it manageable on BSNL Hungama refund after the deactivation of entertainment subscription.
Any company offers the return policy within a defined time limit, which is diminutive. But our BSNL can’t do that, PSU provides BSNL Hungama refund at any stage before the bill payment of that particular invoice.
Many suffered customers can think that, Is there any facility to avail BSNL Hungama Refund? If it is possible, how to get 100% refund from BSNL?
Almost all the companies didn’t offer the return on enjoyed/ confirmed services. Our BSNL is the only one offers the Refund on BSNL Hungama services which are activated by the broadband customer inadvertently.
In this process, BSNL adjusts the value in the broadband bill of that particular postpaid invoice. It is regarding every service activated linked to BSNL Hungama.
Now this BSNL Hungama refund method also made much simpler for all prime customers. So just relax and enjoy your BSNL broadband services. Let’s have a glimpse at the claiming process, and what are the contingencies?
How to Claim BSNL Hungama Refund
- The first step is, please confirm whether your BSNL telephone includes Hungama charges or not.
- If the bill covers them, note the packs (Games, Music, Movies) which subscribed along with their costs.
- Prepare a written request for BSNL Hungama refund addressing the area Commercial Officer by indicating the costs with the following points.
- Telephone Number with STD Code.
- Billing Invoice Number of Hungama charges.
- What are the extra costs observed (included in the bill)?
- After mentioning all the above points clearly in your claim letter, submit the same to concerned BSNL commercial officer.
When a customer gets the refund on BSNL Hungama services
- After submission of the request by the client, concerned BSNL office will raise the dockets and send to their Accounts Officer Telecom Revenue Billing of their service area.
- Immediately AO BSNL will verify the individual invoice. After keen observation, Accounts Officer will approve the BSNL Hungama refund docket.
- After the approval of the same, 100% Hungama charges will adjust in the same invoice of the customer by subduing the bill amount.
- Upon closure of the month, concerned service district will send all the data to Hungama through their corporate office. It is to arrange the refund of the same amounts.
- It means the broadband consumer will get the BSNL Hungama refund through adjustment in bill immediately. But operator claims the same after a month.
It is the fantastic customer care service offers by BSNL. Please share your unusual experience with all our readers, if any of this BSNL Hungama refund or any suggestion to claim the best.