BSNL Aadhaar Link IVRS, An Easy Way To Complete Mobile EKYC

It looks like there will be no option like BSNL Aadhaar link IVRS to complete the verification of EKYC in a relaxed manner. BSNL open the doors with its IVRS toll-free number for all their mobile customers to link Aadhaar without biometrics.

This new BSNL Aadhaar link IVRS process is the most significant relaxation for all the mobile users in India. Many of the users are not having time to approach retailers or CSC’s to link Aadhaar number to mobile due to their busy professional works.

With this new introduction, BSNL mobile user can complete the Verification of EKYC from where he stands. For this BSNL Aadhaar link IVRS, there are two available options to achieve the EKYC without any biometrics. The two steps are

BSNL Aadhaar LINK IVRS Mobile
New Way To Link Aadhaar
  1. Dial to toll-free IVRS code from Aadhaar linked mobile number.
  2. Dial to IVRS number from other than Aadhaar related mobile number.

If you Aadhaar data is enabled with your mobile number, then it is straightforward. If not also, there is no problem, just follow the below-mentioned procedure for linking Aadhaar with BSNL Mobile Number.

BSNL Aadhaar Link IVRS Process

A toll free BSNL Aadhaar link IVRS number 14546 has been created at all Mobile Switching centers, and now that toll free IVRS number is active. By dialing to this number, you can now link your Aadhaar easily. Let’s have a look at the procedure of connecting the mobile number with Aadhaar is furnished hereunder.

Case1: If Aadhaar Linked Mobile Number and dialing number (Re-verification BSNL Number) is same, then follow the procedure given below.

1. Dial IVRS number 14546 from BSNL Mobile Number.
2. You will ask to choose a language (ENGLISH, HINDI, TAMIL OR ANY REGIONAL LANGUAGE).
3. If you’re an Indian press 1 or NRI, then press 2.
4. You will hear a consent message (I here give my consent to verify my mobile number, and this should consider as my consent for demographic authentication through UIDAI under Aadhaar @ 2016. If you agree press 1 and if you are not accepted. Press2
5. Then Please Enter 12 digit Aadhaar UID carefully and Confirm the same by dialing 1.
7. UIDAI will send an OTP message to your Aadhaar linked Mobile Number.
8. Enter the received OTP to complete the verification.
9. You will receive a text message with Customer Application Form Serial Number with the name from BSNL.
10. Congratulations. Now you have completed your BSNL Aadhaar link IVRS process without any biometrics.

What will happen if I didn’t Link Aadhaar with BSNL mobile before the date?

  • The announced last date for Aadhaar link as per Hon’ble Supreme Court of India is 31st March 2018. If not linked before that due date, your mobile connections lead to disconnection. You can complete EKYC with biometric EKYC, Online EKYC or through BSNL Aadhaar link IVRS.

Case2: If Aadhaar linked Mobile Number and dialing number (Re-verification BSNL Number) is different, then follow this procedure.

1. Dial BSNL Aadhaar Link IVRS number 14546 from your mobile.
2. Choose a language (English, Hindi, Tamil or any Regional language).
3. Enter 12 digit Aadhaar UID carefully.
4. Confirm the 12 digit Aadhaar no (Dial 1 for confirm).
5. UIDAI will send an OTP message to Aadhaar linked Mobile Number. Note that OTP.
6. Enter the OTP manually to verify the Aadhaar UID.
7. Enter the ten-digit BSNL Mobile which you want a check.
8. BSNL will send an OTP to that ten digits Mobile number.
9. Enter the OTP to complete the verification BSNL Aadhaar link through IVRS.
10. You will receive a message with CAF Serial Number with the name from BSNL.
11. Congratulations. Now you have completed your BSNL Aadhaar link IVRS process.

Is there any SMS process other than BSNL Aadhaar link through IVRS?

  • At present, the service is not available, and also there may be no chances to launch the required service by the operator in future.

BSNL Aadhaar link through IVRS is chargeable or not?

  • This service is absolutely a free service. There are no charges before and after the BSNL Aadhaar linking through IVRS.

Whether a prepaid or postpaid customer can link Aadhaar with this type?

  • Yes, you can do BSNL Aadhaar link IVRS to any of your prepaid or postpaid connections of any circle in India. In all networks, you must connect with only nine numbers.

If you are a subscriber of BSNL mobile and not completed EKYC, Just aware of this new BSNL Aadhaar link IVRS number for re-verification of EKYC without biometrics. Meet the deadline for the verification set by Hon’ble Supreme court of India and also to avoid the disconnection.


  1. I, while enrolling Aadhaar gave my Land line number
    Now I have a Mobile and I want to include this number to my
    aadhaar. When I tried ti link My Aadhaar to my Mobile, My finger figure did not get
    I could not link my Aadhaar Number to my BSNL mobile
    I do not know what to do now? I am 85 years old

  2. Please let us know how to link Aadhar no to BSNL CDMA mobile number. This toll free no is not working for CDMA prepaid mobile no viz 9197201345. I’m from West Bengal BSNL circle.

  3. I am a senior citizen having BSNL prepaid mobile number for last more than ten years. For last two months, I am in Navi Mumbai and will be there until April 18. I am trying IVRS no. 14546 but every time they say this number does not exist. Please help in this matter at the earliest.

  4. I am trying to link my number with this IVR options, but every time I am receiving the OTP a bit late and the call is getting disconnected within 30 seconds. So am not able to enter it. Am having a proper network as well, but still, am receiving OTP late.

  5. I am a 72 years old Central Govt pensioner now residing in Mumbai. In November last year, I had gone to Lucknow where I had got my BSNL prepaid SIM long back. I went to BSNL centre at GPO and found my fingerprints were now unreadable by the scanner. I have been trying 14546 and on ever since this service was made available on 01/01/2018 but always the response comes that I should check the number I had dialed. I fail to understand why BSNL does not rise to the occasion!!

  6. Linking Aadhaar card with BSNL mobile number through IVRS 14546 is a total failure. Repeating of the 12digit AADHAAR number by the BSNL is taking more than 12 minutes. Even after that, no OTP has been sent to the mobile number. Please take some steps immediately.

  7. Thanks for the IVRS service. I followed exactly the steps described and completed the Aadhaar link to my BSNL mobile number in the first attempt today.

  8. I am trying to call on 14546, but the call itself got disconnected. I have been attempting nearly 20-30 times even at different times, but the same problem occurs. Please solve the issue as soon as possible.

  9. What is the situation in case card is the name of the third person (father) and son is using card whose Aadhaar number is to be given for Reverification of mobile?

  10. For me, I can reach till entering the Aadhaar number and then the call gets disconnected after confirming the mobile number.

  11. I try daily to link my Aadhaar number with a prepaid mobile number. The process starts well, but OTP is received 10 minutes later. The call gets terminated before it. BSNL and UIDAI should resolve it soon.
    YS Yadav

  12. The IVRS number 14546 does not work at all and says the existing Mobile Number does not exist at present. It again validates the full form of BSNL – Bhai Sahab Nahi Lagega.

  13. I am trying to link to this number for last three days. It works up to the stage of feeding the Aadhaar number and confirming it by pressing 1. Then the voice says that my request cannot be processed at the moment and advice me to try later.

    More than ten times per day I tried and got the same reply. It looks that the system from this stage is either jammed due to overload or not working due to some technical fault. It will be better if BSNL seems into this.
    V.Sampath Kumar

    • The same thing happens to me, to verify/confirm 12 digits no. Time has taken more than 10-12 min. Dear Service Provider (BSNL), please solve the issue at earliest.


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