What is BSNL Safe Custody Plan and How to Activate?

BSNL Safe Custody Plan for LandLine (Broadband) Phone Services introduced by our telecom backbone applicable for all the customers of BSNL Rural Plans and BSNL Urban Landline services. Safe custody services are applicable for the customers, who do not intend to use their Fixed line(Landline) phone connection for more than three months period and want to ensure that their line is not misused in their absence, can avail the Safe Custody Plan.

BSNL safe custody plan will be available at very nominal charges at Rs. 50/- per month for Urban areas and Rs. 30/- per month for Rural areas, where the charges will be paid in advance. BSNL Landline phone connection which is inactive status and will be disabled at the customer end of the period of safe custody and this facility shall not be applicable for all Broadband Services too.

The telephone number will be retained and will be restored after the period of expiry on the request of LandLine customer. The minimum period of safe custody for LandLine telephone will be three months and this above mentioned BSNL safe custody charges will be applicable with effect from 05-05-2009.

PSU does not bills any BSNL Landline Safe custody deposit charges. This is only a special free facility for their users to keep their line alive. BSNL Landline / Broadband customer who wishes to keep their landline services under Safe custody to avoid disconnection from BSNL shall approach the concerned BSNL authorities. Submit written request at any time for activation of BSNL Safe Custody Plan.


  1. I had kept my land line along with broad band for safe custody for three months.
    Now I want re connection. What is the procedure. Is there any prescribed application
    form? If so, to whom it should be addressed to.

    • BSNL safe custody belongs to landline only. It is not applicable to broadband services. So submit your broadband closure request and landline safe custody letter to concerned by handover the modem if taken on rental.

  2. It seems an Excellent facility. I was thinking over this. Now it is clear that I can use this service during our overseas trip.

  3. It is a benevolent plan from BSNL I would like to know the time of introduction of this unique facility. It is certainly a boon to the customers who visit foreign countries for a stay of more than three months.

    There is no bill to be paid for the entire period of safe custody(only safe custody rent). I presume customers may be pleased to avail this advantageous plan. Thanks to BSNL.


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