Find the new charges and latest guidelines for BSNL external shifting, Name Transfer and New or Used Telephone Instrument applicable for new and existing landline / broadband / FTTH customer on PAN India basis.
The largest Landline subscriber base telecom service provider of India, Bharat Sanchar Nigam Limited has reintroduced the BSNL shifting charges for external shifting of landline connection including broadband and Fiber to home services and Name transfer charges of telephone connection for all the Rural and Urban areas across the country on Pan India basis.
In earlier ISP has charged Rs.600 per BSNL shifting, in view of more services to customer, BSNL has not charged any kind of charges for Shifting of Landline / Broadband / FTTH connection and Name Transfer, at anywhere across the country during the time of promotional offer, but at regular interval of time ISP has charged for Name Transfer, Shifting of Landline connection and Push button telephone instrument charges, due to huge increase in operational cost.
BSNL Landline / Broadband Shifting process
- External Shifting : BSNL customer is required to submit an application form in the prescribed format available in local BSNL office to the Customer Service Centre of the area, where the customer can also be downloaded the application form from BSNL website at bsnl.co.in for submission.
- Eligibility for shifts: The telephone should have worked for one and a half years or registration date of telephone falls within release period of general or special category in the exchange to which it is required to be shifted, and the charges are applicable for all external shift types (with in exchange / Multi exchange and All India Shift).
BSNL Name Transfer
- Transfer of telephone: Transfer of BSNL telephone is permitted after issue of first bill without any pre condition, where the customer should submit the duly filled prescribed application form indicated the acceptance of transferee and transferor to the concerned authorities for transfer of telephone along with submission of necessary Proof of Identity and Proof of Address and the charges are
BSNL Telephone Instrument
BSNL provides the new telephone instruments and internal wiring at the premises of the new customer and for existing customers in respect of replacement of faulty service, where the customers are charged for provision of telephone instrument if required
The following are the charges to be paid by the customer for different types of services as mentioned below
BSNL Name Transfer, Shifting and Telephone Charges
| Particulars | Type of Service | Charges for each occasion |
|---|---|---|
| External Shifting | E/S of BSNL Landline / Broadband under Copper lines | Rs. 250 |
| Shifting | E/S of Bharat Fiber (FTTH) | Rs. 500 |
| Shifting of BBoWiFi, Bharat Air Fibre category | Rs. 500 | |
| Name Transfer | Name Transfer under Cu / Fibre / BBoWiFi / Bharat Air Fibre connection category | Rs. 250 |
| New Landline Instrument | New Caller ID (CLIP) Push Button Telephone Instrument Charges for new / existing customers | Rs. 625 per unit |
| Used LL Instrument | Used Telephone Instrument Charges for All existing and New customers | Rs. 100 per unit |
Note: For shifting of standalone connections i.e. for Landline and Broadband, shifting charges will be applicable separately for Landline and Broadband, and the above tariff instruction comes into effect from 09.12.2020.
Also check : New Application Forms for BSNL Services
BSNL has not revised the charges for any change of Landline and latest broadband plans, where the service is free for all provisioned through online customer care (BSNL Selfcare Portal) or through Customer Service Center of BSNL.
Dear Customer Care,
We need shifting my BSNL Landline connection ph:no:0431-2702149 from my old address 107, big kamala street (to) 13/3 D, tawker lane, opp to saraswati nataraj kalyana mandapam. Last one month ago my phone is already dead sometimes, due to landline my business is gone out. So kindly shift as soon as possible. Thank you
My contact mobile No: 9443031517
Regards,
N.KANTILAL
TRICHY
My landline 01722667228 is not shifted till now, Letter personally given in sector 34 Chandigarh telephone exchange a week back. No reply from them till now. Let me know the problem.what is the present status?Why they are silent till now?
From Ramesh Gupta
My landline 04426792698 is not shifted till now.
Letter personally given in karambakkam telephone exchange a week back. No reply from them till now. Let me know the problem.what is the present status?Why they are silent till now?
From Badrinarayanan
i had already informed many times the lineman who attend my complaints from BSNL and came to now that the problem is in the instrument but in Govindpura Bhopal, there is no new instrument is available from last 6-7 years, Old instruments pile up in the office but no new one is available.Please do the needful at the earliest.
Regards
G.Cheriyan
7720048213
We need shifting my BSNL Landline connection No: 044- 23463088 from my new address, No.45,Bazallah road,T Nagar, Chennai 600 017, My contact mobile No: 9884042220.
I want to shift my BSNL landline with the city in Bangalore, and also I want to retain my number is it possible??
Hey i want to transfer my BSNL broadband from one State to another how can i do that and what’s the procedure.
Name Transfer to Third Party Transfer
Customer Care,
Hi,
My friend has been transferred to MOIL, Tirodi (MP) from MOIL, Chikla (MS), we have a discussion regarding exchange of the Broadband connection from his name “Shri Brajesh Prasad Mehta” to my name Baiju Varghese.
Please help us out.
Thanks
Hi,
Do we have the facility of applying online for transfer of telephone connection from one state to other? Due to the COVID situation am unable to come to the office to do the physical form submission.
Please address kmpatnana @gmail.com
Regards
Krishna Mohan
Hi,
I need to change my Landline connection Name from ‘G Ramachandra’ to ‘G Ravichandra’ for 08255275728.
Since it is COVID situation, we are not able to do so, we have written multiple mails, and called JE, they are instisting to reach out office by handing over singed paper. In our Area cases are more and we are unable to do so. but the JE is not understanding. Please help us out.
Thanks
Customer Care,
24-06-2020
We need shifting my BSNL Landline connection No: 26862062 from my new factory address. No.30 and 31, Madavi street, sree sastha nagar, karukku, medambedu, chennai 600 053.
My contact mobile No: 9952007062.
Regards,
N. Ramani
Sri Sai Murugan Industries
I WANT TO TRANSFER MY FIBER CONNECTION FROM MY FACTORY TO MY OFFICE NEAR BY MY HOME, WHAT ARE THE FORMALITIES AND WHAT ARE THE CHARGES OF THIS, REPLY ME BREIFELY, CONTACT ME 9419378594
My landline Telephone is dead long back.But I am paying monthly payments, Keep an eye on rectification as in the case of collecting amounts in time, If same situation continue, the BSNL will disappear with in years.
K Rajagopal Reddy
If condition is service what is the shifting charges.