Check the details of BSNL Safe Custody scheme and activate the plan if required to kept your existing BSNL line on your name and reduce the rental charges for your Landline Broadband or BSNL Bharat Fiber (FTTH) and BBoWiFi services for a specified period of time.
What is BSNL Safe Custody
A safekeeping of BSNL technical infrastructure relates to the subscribed line of BSNL Landline / Broadband / Fiber to the Home services with nominal charges, and the existing details by disconnecting the BSNL telecom services, when not using for a certain period of time is BSNL Safe Custody.
The charges collected against Custody when requested by customers are same for all customers of Metro cities / Urban areas. The charges differ to Rural areas upon request. Previously, there is no availability for FTTH, but now it is available to maximum period for BSNL broadband safe custody.
BSNL Safe Custody Charges
|Service||Safe Custody Charges|
|BSNL Landline on Copper||Rs. 50 for Urban Area per month |
Rs. 30 for Rural Area per month
|Landline + Broadband on Copper||Rs.150 per month for both Rural and Urban|
|Fiber Based plans including Air Fiber having FMC below Rs.800||Rs. 200 Per month|
|Fiber based plans including Airfibre above Rs.800||Rs. 300 per month|
The above charges are applicable with effect from 10th May 2021.
Keeping BSNL Landline or FTTH under safe custody is a kind of disconnection of service temporarily for a certain period of time and to reduce the charges up to 90%, so customers can utilize this opportunity, if not using the telecom services for a certain period.
Frequently Asked Questions
The minimum safe custody period is 3 months. This condition is applicable for all Landline, Bharat Fiber, and Broadband over WiFi (BBoWiFi) services.
The service shall permit the written request of the authorized subscriber to concerned commercial officer at CSC. It is clearly indicating that the connection (Landline / Bharat Fiber / BBoWiFi) is to be kept under “Safe Custody” from the date.
DSL/Bharat Fiber Broadband is an additional service on Landline. If wishes to keep both services in safe custody, the charges are 150/month. But if disconnect the internet service and activate the safe custody for Landline, the charges are low. Where this type is not applicable for FTTH.
The fixed monthly charges levied in the bill, So before(advance) or after the restoration of Custody of the subscribed service, you will pay the bill.
Customer charged as per the above charges per month from the time of initiation of Safe Custody to the time of termination of Safe Custody.
The Modem / CPE / Accessories supplies by the BSNL (i.e. not having customer owned) shall recover from the customer for keeping the same under Custody period.
If ‘half yearly / annual /biennial /triennial’ payment customer changes to safe custody plan, as is done in other annual payment cases, adjustment credit will be given to the customer for the unutilized period and will get adjusted in the subsequent invoices.