Check the details of BSNL Safe Custody scheme and activate the plan if required to kept your existing BSNL line on your name and reduce the rental charges for your Landline Broadband or BSNL Bharat Fiber (FTTH) and BBoWiFi services for a specified period of time.
What is BSNL Safe Custody
A safe keeping of BSNL technical infrastructure related to the subscribed line of BSNL Landline / Broadband / Fiber to the Home services with nominal charges with the existing details by disconnecting the BSNL telecom services, when not using for certain period of time is BSNL Safe Custody.
The charges collected against Custody when requested by the customer is same for all the customers of Metro cities / Urban areas, but differed to Rural areas upon request, previously, there is no availability of Custody for FTTH services, but now it is available up to a maximum period.
Safe Custody Charges
| Service | Safe Custody Charges |
|---|---|
| BSNL Landline BSNL DSL Broadband Bharat Fiber (BSNL FTTH) | Rs. 50 for Urban Area per month Rs. 30 for Rural Area per month |
| Broadband over WiFi (BBoWiFi) | Rs.50 per month |
The above charges are applicable with effect from 5th May 2009.
The minimum safe custody period is 3 months, and this condition is applicable for all Landline, Bharat Fiber and Broadband over WiFi (BBoWiFi) services.
The service shall be permitted on written request of the authorized subscriber to concerned commercial officer at CSC, clearly indicating that the connection (Landline / Bharat Fiber / BBoWiFi) is to be kept under “Safe Custody” from the date.
DSL/Bharat Fiber Broadband is an additional service on Landline, so just disconnect the internet service and activate the safe for Landline.
The indicated fixed monthly charges shall be levied in the bill, So before(advance) or after restoration of Custody of the subscribed service, you will be paid.
The Modem / CPE / Accessories supplied by the BSNL (i.e. not having customer owned) shall be recovered from customer for keeping the same under Custody period.
In case of advance ‘Half yearly/Annual or any higher payment’, the credit balance of such charges against the customer under subscribed service, will remain intact, Only the period of such charges will get extended by the period for which the connection remains under “Safe Custody”.
Keeping BSNL Landline or FTTH under safe custody is a kind of disconnection of service temporarily for a certain period of time and to reduce the charges up to 90%, so customers can utilize this opportunity, if not using the telecom services for certain period.
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Prashant Somani says
When I contacted your Broadband service provider, your sales guy is asking for 2500 Rs for installing the broadband, I don’t see any such charges on online, can you please give me more information on this.
Prashant
Naveen Kumar says
Ask him about the details of deposit, and the fees to be paid, the maximum charges to be paid are
1. Broadband Security deposit (Rs.500 if plan is 500 plan)
2. Now Installation free.
3. Telephone Instrument charges to be included in first bill (if required)
4. Bharat Fiber ONT Rent in first bill (If connection is FTTH other wise not required)
It means, any customer has to pay only Broadband security deposit as per the plan only, there is no requirement of extra charges payment, if having any problem, please complaint to higher authorities Public Grievance portal in online.
Rangansath Jee Avvaru says
Good day sir, My Landline No is 2238467, Thirupati.
I am leaving for America to stay there for period of 5 months, I would like to hand over my unit for Safe Custody till I return what is the procedure, could you please enlighten me in this regard
Thank you
Prof Rangamnatbh.
Ranganth says
Can I surrender my BSNL mobiles for safe custody, as I am leaving for the USA and stay there for a period of Five months.
BSNL TeleServices says
Safe Custody for Mobile services is not available.
It is to suggest that, just recharge with Rs.36 for three months validity on expiry from anywhere in the world, and If you are a postpaid customer, just migrate to prepaid and recharge with validity.
BSNL TeleServices says
Please approach your area BSNL CSC/Commercial section and submit your written request for BSNL Safe custody from required date.
K.N.Gopalan says
Is it possible to request safe custody feature via selfcare portal and does a request for safe custody will cover the Broadband also.
Jagjit Singh says
No sir