BSNL Mobile data not working in mobile, what to do? The question raised by many new mobile customers. BSNL data activation and deactivation on prepaid mobile is the simple process issued and to be followed by every customer to get high speed BSNL 3G services on any iPhone, Android, Windows phones, etc…
Many of the customers of BSNL mobile services can think about, How to activate 3G in BSNL new prepaid SIM card? Can this BSNL data activation is a significant process to enable BSNL net on our Android / iPhone / Windows Smartphones.
According to new guidelines of TRAI, If any mobile user subscribes to BSNL new prepaid mobile connection, then the internet services do not activate by default without customer consent and after the request from mobile, the operator enables the mobile data facility on your BSNL mobile number.
To make the customer understand, that he is going to use 3G service, BSNL came with an option where the subscriber will knowingly enable 3G service. If you are going to take a new cell phone connection, first you should know about, what is the best data plan in BSNL for your requirement will fit is.
Otherwise, before realizing the method you have to consume huge amount in rupees from the existing balance and it is somewhat a hard pinching factor for anyone.
This will allows the user to think about latest BSNL net plans to avoid excess billing charges and to get high speed 3G internet than other 4G net . So just browse about how to enable a new 3G service on your new BSNL mobile connection.
BSNL Data Activation on New Prepaid Mobile
After the activation of new BSNL prepaid mobile connection, the customer has to send a simple activation code through text message only, and there is no USSD code to enable the data facility. It is as follows for BSNL data activation on the new prepaid mobile connection.
- Send an SMS as START to 1925
Then immediately, you will receive first return message as an acknowledgment for activation request. After that, within a short time, you will give a final confirmation message reply as follows and it is same for BSNL data activation to enable mobile internet in your new/old prepaid mobile.
After BSNL data activation in mobile, customers can install their 3G settings, i.e., BSNL APNs (Access Point Names) in their mobiles by just downloading the configuration(APNs) online as follows. The customer can do this only if BSNL data settings haven’t downloaded automatically.
Only after downloading and installing the configuration settings online, the mobile user allows accessing internet facility on mobile.
How to deactivate BSNL Net service on mobile?
The customers, who do not wish to use BSNL net service can also stop at any time by disabling. But, this can do by the client only by sending a simple SMS code as follows.
- Send an SMS as STOP to 1925
Apart from BSNL prepaid mobile connections, Postpaid plan users who require BSNL data activation has to submit a request to concerned BSNL to utilize free 3G net usage offered if any in the base plan or along with required BSNL 3G net pack.
To activate BSNL net services on your prepaid or postpaid mobile connection of any circle, just follow the BSNL simple process. In future BSNL 3G activation USSD code may also be available to enable the services (if required), Upto that time, please send an SMS for BSNL data activation or disconnection on any BSNL SIM installed in iPhone, Android, Windows phones to enjoy roaming free mobile Internet services.
Vijay says
I converted 3G to 4G network, but net speed very low, in my area others getting high speed.
Prudhvi says
*Hi sir I am port in from Jio to BSNL today, but my plan was 108 activated but internet symbol showing ‘E’ and net also very poor I am staying near VZM BSNL office within 5 km Distance. and sim also inserted in slot 1 but I can’t access 4G network pls suggest me*
Sumit Patil says
Same problem happened with me,can u tell me in how many days ur network problem is solved.
Nitin arya says
I have recharged a data pack of Rs.198 on 25 Jun 2020 but the interest is not working properly, It always shows ‘E’ and had a bad signal also, I have tried all possible attempts to resolve my problem and get 3G net, I had tried to complain on 1503 but they are not receiving the phone and now their phone is not working, I have done all the APN setting and send msg START on 1925 to activate BSNL data service for 3 times from there also I didn’t get any msg,
Please help me to solve my internet problem.
Aparna says
I have recharged a data pack of Rs.198 on 2nd May,2020 but the interest is not working properly, It’s always shows ‘E’ and had a bad signal also, I have tried all possible attempts to resolve my problem and get 3G net, I had tried to complaint on 1503 but they are not receiving the phone and now there phone is not working, I have done all the APN setting and send msg START on 1925 to activate BSNL data service for 3 times from there also I didn’t get any msg,
Please help me to solve my internet problem.
JAZAL C G says
I am from Kerala, I am also facing the same problem. Please reply
Daina Talukdar says
Same here, I am from Assam, I m sick off facing the same problem again and again.
Vikas bharat wakde says
Shame on bsnl my recharge of 187 hone waste internet is not working only showing e speed now I am going to change my sim.
Alok Kumar Singh says
I recharged for unlimited data on 23 April 2020 but data is not working properly, sometimes work for some hours then stop, If working Speed is too slow while during recharge they show 80 Mbps, Are ye chalta hi nahi, mere 997 RS Pani me chale gaye
Shame on BSNL
prakasam says
i have recharges 399 rupees, only call is going, unable to send SMS and internet not working.
Sudipa says
Is there any how to activate my BSNL postpaid internet connection?
Amanpreet Chander says
Today i recharged but my 1098 unlimited pack is not working, Only my old plan of 2GB per day is working and now 2GB data has expired and internet is not working, How can I active my 1098 unlimited pack and deactivate my old plan or there is any other way, Please help.
Aman Sirkeck says
I am facing the same issue, Please let me know how you fixed it.
Boy says
Did your problem solved.
Madhav says
Did your problem solved I am also facing same problem?
Sonu Pant says
how did your problem get solved as i am also facing same issue?
Siddhartha says
Facing same issue with 548 old plan and 1098 new plan.
Madhav says
Bahi agar apka plan chl gaya hai to bata dijiye apne kese kiya mene bhi same plan rechage kerwaya hai, pls help me.
yashraj says
Did your problem solved? I have the same issue.
Navjot Maan says
aapki problem solve ho gyi kya plz facebook. com/navjotmaaan pr msg krke solution bta do agar koi janta h to, 153 k purane plan k sath 1098 ka recharge kiya tha, recharge successful ho gya hai par data purane plan k limit ka hi use ho rha hai, customer care vale call kat dete h puchhne par
Ankit mina says
Problem solve hui kya, Maine bhi 1098 ka recharge krwaya h lekin use nhi ho rha.
KernelRajput says
dear, First let the validity of yours 2GB per day plan get over then it will automatically be activated.
Asha says
I have recharged by Rs 197 pack and the no is 9974945297 and have received a msg, but outgoing calls and net is not working.
Asu says
I’m not able to start internet because there is no signal like 4G 3G.
Arun says
i have activated for 56rs, but internet not working, I has tried with START to 1925 for activation, but i got message as already activated.
BSNL TeleServices says
Check your BSNL APN settings in your mobile, whether it is in active or not.
Naresh says
Same problem with me
Only 56rs plan working, 1098 plan not working for data but sms are going
What to check in APN to work 1098 plan
prakash yadav says
ye BSNL hai bhosida ka nahi chalega sabse phale 19 ka recharge kara ke speed check kare kiya speed de raha hai tabhi large amt ka recharge kare, kisi bhi operator ka kiyu na ho, jab se bsnl ke new chairman aaya hai bhosidi ka speed 90 percent slow kar diya hai, mera 1200 mb roj bach jata hai 300 din bhar me chalta hai video sahi se nahi chalta kuch open nahi hota hai jaldi, mai to 8-9 month se face kar raha hu so please.
NAVEEN KUMAR says
WHY THE HECK STILL THEY ARE GETTING SALARY EVEN IF NOT PROVIDING SERVICE, JIO IS TOP ON THE LIST WITH HIGHER RATING IN SERVICE, BSNL FUCKERS ARE IN THE LAST IN THE LIST, EVEN TAKING CONNECTIONS OF BSNL IS MAN’S BIGGEST MISTAKE IN THE LIFE, THAT GUY WHO TOLD ME TO PORT BECAUSE OF NEW MODIFIED PLANS WITH HIGH DATA WITH FALSE PROMISES IF BSNL DOES NOT HAVE 4G SERVICES IN MAIN CITIES. PLEASE MY HUMBLE REQUEST FOR EVERYONE NOT TO PORT BSNL WASTE SERVICE,NO UPDATED HARDWARE AND SOFTWARE IN THEIR OFFICES AND OFFICIALS ARE VERY LAZY BECAUSE OF GOVERNMENT JOBS NO ONE CAN TOUCH US UNTIL THE RETIREMENT THEY ARE RUDE IF WE ASK THEM FOR SOME WORK.CUSTOMER CARE WON’T WORK THEY LOOTED US FOR THEIR SALARIES. TRAI SHOULD TAKE ACTION ON THEM AND MAKE BSNL PRIVATIZATION AFTER THEN THEY WILL WORK PERFECTLY MAKE THEM FEAR IF THEY DON’T WORK PROPERLY THEY PUT RESIGNATION LETTERS ON THE DESK. PLEASE PUBLIC SHOULD SUPPORT FOR MAKING BSNL PRIVATIZATION WITH 49%GOVT 51%PRIVATE.
Ankit Singh says
MY number is 9410178221, My data services was offline from past 7 days even after recharge, worst experience with bsnl, Dehradun, Moreover they are selling/upgrading 4G sim for Rs.50/-,in Dehradun, without launching 4G here, Complaint number : 2K27644261 was tagged on BUT still no data service is activated.
Hardip Singh Warraich says
Just changed for data Sunamit but of no avail,
S t rao says
Til date I recharged with 1699 plan but no services, worst internet service fake offers, honestly BSNL is losing its credibility, Changed setting – auto connect to 3g no use
Start -1925 – no use.
Went to office, no use
Handed me a BSNL 4G sim which don’t have properly 2G signals even for my j7 prime.
Vinay says
Worst Network after recharge of 3 month plans, internet works hardly for minutes.
Kumar says
One of the worst network is BSNL don’t buy it, It is not connecting to internet, I have done everything in settings and handset configuration but still it is a very worst bad useless sim card that i have been ever seen in my life, Don’t buy it guys, Useless frustrating..
WILFRED MANUEL W says
I recharged for Rs 447 for my wife’s mobile for STV DATA, Her mobile number 7598486024, please activate data service.
Anu says
I recharged for Rs 429 plan for 3 months, Validity date is dec, 2019, and My net connection and local calls got stopped, Within 15 days, I got plan PV 429 has expired today SMS, What is the issue and why my plan has expired.
Joseph says
I have active BSNL plan for 3 months and i don’t get any internet connection while roaming i changed my internet settings too, But still useless
BSNL TeleServices says
Please check whether you have enable BSNL data roaming in your mobile data settings.
PRABHAT KUMAR SAHU says
Same problem here also on 9439412321, Recharged 3 month pack and 10 rs topup also, But net not working.
Mukund says
This BSNL is a strange Department, and It does not clearly state how one should recharge, I have been recharging again and again and my account shows nil, What is going on, Can a business concern run like this, Without explaining what lies behind is many mambo-Jumbo acronyms, and It’s time it should be handed over to some efficient organization.
Subhankar Biswas says
I am from kolkata, 05.07.2019 i recharged 164 pack for 30 days, i used internet yesterday afternoon but yesterday evening itself, i did not get internet connection from my mobile, I don’t know what is the issue, please anybody know what is the issue and why internet is not working?
BSNL TeleServices says
The possible reasons are
1. Please check main account validity, even if recharges with STV and without validity it won’t works
2. Check your APN settings once https://bsnlteleservices.com/bsnl-apn-settings/
Mustafa says
I received first message but did not receive final confirmation message, After how much time will the final confirmation message be received?
BSNL TeleServices says
With in 2 to 3 hours of time, your SIM BSNL data service will be activated and confirms you through an SMS.
Charan says
But i send message to 1925, and i receive activate in 2 hours, but i am 10 hours it is not activated.
SHOBANA says
My husband got a data pack for rs.98 on Friday but cannot connect to the internet
BSNL TeleServices says
If you are new customer or didn’t activate data services as on date, pls send START to 1925 for activation of BSNL data
sandip kanani says
There is not data plan on my BSNL mobile number and my data is also not enable still my balance is continuously deducting and pop up messages comes on my screen that you have used XXX bytes or XXXX GB of data used, without my permission BSNL is consuming my data and my balance gets deducted every time.
yogesh says
Bhai mera bhi balance deduct ho raha hai solution ho to batana.
BSNL TeleServices says
Just delete your all APN’s in your mobile, if not using Data.
Swapnil Akolkar says
I had existing Plan of 485 that having CAP of 3.7Gb/Day, Then I recharge with Unlimited plan of rs 1098, The Data cop still working, I am not able to get any benefits of truly unlimited plan of 1098, My bundles after dialing *123# shows both plans. But the cop reduces speed after 3.7GB/day, I call the customer care many times no any solution.
Jas says
Same problem here, is it resolved
Rahul chouhan says
Same problem bhai 1098rs plan kiya aaj speed, Exiting plan 2gb ke baad speed nahi aati
Pankaj says
My 1098 plan not working when my daily limit crossed speed will be slow but 1098 plan not working, I have recharged 1098 for unlimited data but its not working pls help me.
lathif says
1098 is an unlimited plans without speed restriction, so please use WCDMA/Only 3G settings in mobile, avoid auto mode.
Arunkumar says
Please built a 4G tower near my house, Even I can’t get 2G speed, I have recharged₹485 and 3.5GB per day, I can’t even empty 500MB, so sad I also no refund.
manvit says
If you or any of your neighbors have an idea to give space for BSNL tower, then please intimate to local officer / SSA head to start the process of tower installation.
Pavithra says
My sim is 4g card and the data is just in 2G, How can I activate to BSNL 4G?
raghu says
If your area is covered with BSNL 4G, then just check your BSNL mobile network settings and change your SIM network settings to LTE, check now at this in your mobile networks
Aakash says
you have to go in mobile networks or SIM CARD MANAGER through setting and there is option of 2G 3G LTE and Auto connect, Change your network mode to LTE, congrats you change from 2G to 4G
Himesh SHAH says
After changing SIM to 4G, even when my BSNL Data is OFF, I get frequent Pop Up message that xx amount of data is used from my pack, How to stop this?
BSNL Teleservices says
Just deactivate BSNL BUZZ services too, and also please check about network mode, if it is in 2G/3G/3G and deactivate all once, then check the data after two times, even if it is same, then please lodge a complaint in online selfcare portal or at customer care.
krishnachandran says
How can i access the Buzz deactivation?
raghu says
Just deactivate BSNL Buzz in four steps, check here https://bsnlteleservices.com/bsnl-buzz/
sanket says
Iam facing same problem in maharashtra, just showing E while using internet even 3G network available they does not give access on it, and they registered my complaint.
BSNL Teleservices says
Please lodge the complaint at BSNL India Facebook or at Twitter pages.
Yuvaraj says
Yesterday i recharged 186 pack for 28 days, i used internet yesterday but today morning itself, i did not get internet connection from my mobile, I don’t know what is the issue, please anybody know what is the issue and why internet is not working?
BSNL Teleservices says
Please check your main account validity by dialing *123#, even if your BSNL mobile main validity expires, you may not be connected.
suresh says
my mobile data is not working from 2 days, they are just showing E please help
BSNL Teleservices says
Means your are 3G signal is not working upto the mark, please complain the concerned local authorities about the problem for early rectification of 3G data services
Daivam says
In Kochi district BSNL circle of Kerala state, the BSNL officials are very corrupt, inspite of repeated complaints, BSNL signal is poor, call drop is frequent, call connect fails and broadband data connection is always off, and the customer service people only talk in Malayalam even if we select English or Hindi option, Also, the New SIM connections take weeks to activate, even then data START facility doesn’t work.
Manjima says
The worst sim. Never get a speed. Always it show E network and speed is too much. A tortoise is much better than bsnl internet speed
Joseph Ninan says
Nobody picks up 1925. SMS reply is unable to process even after repeated attempts. Difficult to deal with BSNL.
ritu says
BSNL 1925 is not a customer care with executives, it is a server number to activate the data services, so send the SMS in prescribed format to activate the BSNL mobile net.
Varghese philip says
I tired these things lot of time but that didn’t worked for me.
Jawaharlal R K says
SMS to 1925 not going
Narasimhan Ravichandran says
very useful article. Meeting the requirements as to how to solve such, which can not be done