On receiving a request by Chennai Circle from Election Commission (EC) to use PRBT to aware Callers for their voting rights and duties, BSNL drawn the attention of their circles on business opportunity of activating Caller tunes to motivate voters in Coming General Elections Lok Sabha, 2019 and other similar requests received from other Government bodies.
In this regard, following guidelines are being issued
For subscribers who have activated PRBT subscription but not activated Premium caller tune and using BSNL default signature Tune only
- If request is received from EC to change default BSNL signature Tune by EC Tune, Operator replace BSNL default caller tune with EC tune on Rs 10 per month per subscriber charge, Charge for at least one month may be levied without any share to vendor against change in default signature Tune.
For subscribers who have activated PRBT subscription and activated Premium Tune
- If request is received from EC to change premium BSNL signature Tune by EC Tune on any prepaid or postpaid service, BSNL may put the EC Tune in PRBT Tone Players and Activation Code may be shared with EC for further publicity to general public using BSNL phones and where EC may be charged for the service as per the charges of Vendor at Rs. 25 per month.
For Non PRBT subscribers
- The request for activating the EC tune for non PRBT subscriber can be accepted, however, in such cases, only EC is to be charged for the service and for BSNL customer service should be free, As all such non PRBT customers can’t be served in one go due to dimensioning related problem, the Circle may schedule the calendar depending upon the free capacity available in PRBT tune player.
With this new service, the large customer base can be served on rotation basis as per requirement of EC, where EC may be charged @ Re 1 per day per subscriber for the service, and this commercial guidelines shall be also applicable in case of other Autonomous bodies/Constitutional authorities and Government Departments.