Get BSNL Broadband Deposit Refund, If disconnected Internet & continues Landline

Do you want to get back the refund of broadband deposit paid by you to BSNL, just follow the process and get your internet security deposit back even if your landline is in working condition?

Up to the mid of 2018, the ISP has collected landline and broadband security deposits separately from their customers at Rs 500 for landline and one month plan rental charges for BSNL broadband subscription, but now in 2019, the pattern of collecting the BSNL Security deposit is changed and collecting only deposit.

As we all know, Landline is mandatory for broadband service, and there are no charges for landline if availing broadband internet, and due to any reason, if the customer withdrawn the broadband facility, but continuing the landline facility, he/she is having two types of deposits against their telephone number (If old customer before 2018).

To provide the best service to customers, BSNL allows to withdraw the security deposit paid by them for broadband if they discontinue the internet service and continuing the landline, but the refund will be issued in the form of coming telephone bill adjustment.

Process to get refund of broadband security deposit

Refund required customers may approach to concerned BSNL commercial officer and submit your written request for refund of broadband security deposit in the next coming telephone bills, then the authority can raise a deposit adjustment request to concerned Accounts Officer in their CDR module.

After keen verification of services and outstanding dues, the Accounts Officer of BSNL may approve the request for adjustment of broadband deposit in present/future bills.