Government Telecom Company Bharat Sanchar Nigam Limited has decided not to have any BSNL blackout days starting from New Year Eve (31st December 2018) and for Calendar Year 2019 under BSNL GSM mobile services.
All consumers of mobile services will continue to get all free SMS offers on unlimited plans and on special tariff vouchers while surfing or talking to their near and dear ones on New Year eve and New Year 2019 as per subscribed BSNL Offers, and it has also extended No blackout days for the calendar year 2019 (i.e. on 1st January 2019).
Coming to the earlier situation, every operator declares BlackOut days as per TRAI reporting and the Black Out days shall not exceed a maximum of five (5) days in a calendar year. Indian premiere brand followed the policy, and enabled BSNL mobile plan consumer to make an informed choice about the telecom services.
In telecom, Blackout means, the available Free or Concessional/ Discounted Voice Calls / SMS with or without STVs/ Rate cutters offered by the operator under any plan/package are not available to mobile customers in these days. The operator BSNL informs all mobile plan customers of prepaid and postpaid services about these days through SMS.
The information is not earlier than seventy-two hours and not later than twenty-four hours before the commencement of that day, occasion, date and the rate applicable for calls and SMS on such BSNL BlackOut days.
In keeping with the guidelines issued by TRAI regarding ‘Black Out Days’, BSNL has proposed the five days as ‘BlackOut Days,’ accordingly, and brought to the notice of esteemed customers. These BSNL Mobile blackout days also adjusted in some BSNL circles according to with their local festivals, which will inform mobile customers in earlier.
Shri Anupam Shrivastav, Chairman and Managing Director, BSNL, while conveying the best wishes of the New Year 2019, informed that BSNL is always proactive in offering benefits to its esteemed customers with clear example like the removal of blackout days.