Find BSNL 4G SIM Swap replacement process through SMS initiated by the customer himself from his mobile or Customer Service Center / Channel Partner of BSNL
PAN India Bharat Sanchar Nigam Limited has simplified the procedure for BSNL 4G SIM upgradation on replacement with existing 2G / 3G SIM under GSM mobile services with new easy adopted Pre format SMS steps validates through OTP on BSNL customer prepaid mobile for activation of the new 4G upgraded SIM with in 15 minutes of time.
All the BSNL customers who have verified with eKYC are allowed to upgrade with new 4G SIM process, where the existing customers who haven’t completed the KYC process may approach nearest CSC of BSNL of the same circle along with authorized POI and POA document to upgrade with BSNL 4G SIM card.
Let’s have a look at the step by step new SIM upgradation process with BSNL 4G SIM initiated from customer and CSC or Channel Partner.
BSNL 4G SIM Swap initiated by Customer
Step 1: BSNL 4G Unpaired (empty) SIM will be handed over by CSC/Channel partner to Customer at his premises or at Channel partner outlet without any sale entry in either BSNL Sancharsoft database or Sanchar Aadhar App.
Step 2: Customer has to send two SMS through his existing working BSNL mobile number for which he sought 4G SIM Upgradation to initiate and confirm the swap activity respectively by confirming with circle code mentioned in below table.
First SMS
RE4G <space >6 digits / 12 digits / 19 digits SIM number <space> Circle short code
Example:
- RE4G 123456 GJ to 53734
- RE4G 123456123456 GJ
- RE4G 8994545123456123456 GJ
After sending this first SMS an acknowledgement SMS will be received by Customer for BSNL 4G SIM upgradation from BA CYMN asking him to confirm his SIM swap request through second SMS to proceed for SIM replacement.
Second SMS
RE4G<space>YES to 53734
Ex: RE4G YES
After sending this second SMS, a confirmation SMS will be received by the customer from BA CYMN.
Step3 : Swap request received through above two SMS received by the customer will be moved to respective zonal Sancharsoft database for completing the BSNL SIM replacement process through zonal billing system.
Step4 : After successful BSNL 4G SIM Swap, the call services will be activated on new 4G SIM issued barring SMS service for next 24 hours (maximum time).
| Circle Name | Circle Short Code |
|---|---|
| ANDAMAN TELECOM CIRCLE | AN |
| ANDHRA PRADESH | AP |
| ASSAM TELCOM | AS |
| BIHAR TELECOM | BH |
| CHHATTISGARH | CG |
| CHENNAI | CHN |
| CALCUTTA TELECOM DISTRICT | CTD |
| GUJARAT | GJ |
| HIMACHAL PRADESH | HP |
| HARYANA | HR |
| JHARKHAND TELECOM CIRCLE | JH |
| JAMMU AND KASHMIR | JK |
| KERALA | KE or KL |
| KARNATAKA | KTK |
| MAHARASHTRA | MH |
| MADHYA PRADESH | MP |
| NORTH EAST 1 | NE1 |
| NORTH EAST 2 | NE2 |
| ORISSA TELECOM CIRCLE | OR |
| PUNJAB | PB |
| RAJASTHAN | RJ |
| TELANGANA | TG |
| TAMIL NADU | TN |
| UPEAST | UE |
| UTTARANCHAL | UL |
| UPWEST | UW |
| WEST BENGAL | WB |
BSNL 4G SIM swap process initiated by CSC/Channel partner based on Customer request
Step 1: SIM will be handed over by CSC/Channel partner to Customer at BSNL CSC/Channel partner outlet.
Step 2: There will be sale entry in either Sancharsoft or Sanchar Aadhar App.
Step 3: Sancharsoft or Sanchar Aadhar App will send a pre formatted SMS to customer to confirm his SIM swap request placed at CSC/Channel partner outlet
Step 4: Customer has to send this received pre-formatted SMS through his existing working BSNL mobile number for which he sought 4G SIM up gradation to confirm the swap activity.
Preformatted SMS
RE4G<space>19 digits SIM number<space>Circle code to 53734
Example:
- RE4G 8994545123456123456 10
- RE4G 8994545123456123456 10
- RE4G 8994545123456123456 10
After sending this SMS a confirmation SMS will be received by Customer from BA CYMN
Step 5: Swap request received through Sancharsoft / SancharAadhar and confirmed by customer through above SMS will be enabled for zonal billing fetching to complete the SIM replacement process
Step 6: After successful swap call services will be activated on new SIM issued barring SMS service for next 24 hours.
| Circle Name | Circle Code |
|---|---|
| MAHARASHTRA | 1 |
| CHHATTISGARH | 3 |
| MADHYA PRADESH | 4 |
| GUJARAT | 10 |
| CHENNAI | 40 |
| TELANGANA | 41 |
| KERALA | 50 |
| ANDHRA PRADESH | 51 |
| KARNATAKA | 53 |
| TAMIL NADU | 54 |
| HIMACHAL PRADESH | 55 |
| PUNJAB | 56 |
| RAJASTHAN | 59 |
| UPEAST | 60 |
| HARYANA | 61 |
| UPWEST | 62 |
| UTTARANCHAL | 64 |
| JAMMU AND KASHMIR | 65 |
| WEST BENGAL | 70 |
| ASSAM | 71 |
| ORISSA | 72 |
| BIHAR TELECOM CIRCLE | 73 |
| NORTH EAST 1 | 74 |
| NORTH EAST 2 | 75 |
| JHARKHAND | 76 |
| ANDAMAN TELECOM CIRCLE | 77 |
| CALCUTTA TELECOM DISTRICT | 78 |
With this above step by step process, all BSNL customer can upgrade their existing 2G or 3G SIM with new 4G SIM without standing in queue for 4G SIM replacement, where the customer can enjoy the BSNL 4G services only after upgrading with 4G SIM, so just approach any channel partner and upgrade your existing old sim with new 4G SIM.