Find BSNL 4G SIM Upgradation or 4G Swap replacement process through SMS initiated by the customer himself from his mobile or Customer Service Center / Channel Partner of BSNL, Get BSNL 4G free SIM if your area is completed with 4G installation.
PAN India Bharat Sanchar Nigam Limited has simplified the procedure for BSNL 4G SIM upgradation on replacement with existing 2G / 3G SIM under GSM mobile services with new easy adopted Pre format SMS steps validates through OTP on BSNL customer prepaid mobile for activation of the new 4G upgraded SIM with in 15 minutes of time.
All the BSNL customers who have verified with eKYC are allowed to upgrade with new 4G SIM process, where the existing customers who haven’t completed the KYC process may approach nearest CSC of BSNL of the same circle along with authorized POI and POA document to upgrade with BSNL 4G SIM card.
Let’s have a look at the step by step new SIM upgradation process with BSNL 4G SIM initiated from customer and CSC or Channel Partner.
BSNL 4G SIM Swap initiated by Customer
Step 1: BSNL 4G Unpaired (empty) SIM will be handed over by CSC/Channel partner to Customer at his premises or at Channel partner outlet without any sale entry in either BSNL Sancharsoft database or Sanchar Aadhar App.
Step 2: Customer has to send two SMS through his existing working BSNL mobile number for which he sought 4G SIM Upgradation to initiate and confirm the swap activity respectively by confirming with circle code mentioned in below table.
First SMS
RE4G <space >6 digits / 12 digits / 19 digits SIM number <space> Circle short code
Example:
- RE4G 123456 GJ to 53734
- RE4G 123456123456 GJ
- RE4G 8994545123456123456 GJ
After sending this first SMS an acknowledgement SMS will be received by Customer for BSNL 4G SIM upgradation from BA CYMN asking him to confirm his SIM swap request through second SMS to proceed for SIM replacement.
Second SMS
RE4G<space>YES to 53734
Ex: RE4G YES
After sending this second SMS, a confirmation SMS will be received by the customer from BA CYMN.
Step3 : Swap request received through above two SMS received by the customer will be moved to respective zonal Sancharsoft database for completing the BSNL SIM replacement process through zonal billing system.
Step4 : After successful BSNL 4G SIM Swap, the call services will be activated on new 4G SIM issued barring SMS service for next 24 hours (maximum time).
| Circle Name | Circle Short Code |
|---|---|
| ANDAMAN TELECOM CIRCLE | AN |
| ANDHRA PRADESH | AP |
| ASSAM TELCOM | AS |
| BIHAR TELECOM | BH |
| CHHATTISGARH | CG |
| CHENNAI | CHN |
| CALCUTTA TELECOM DISTRICT | CTD |
| GUJARAT | GJ |
| HIMACHAL PRADESH | HP |
| HARYANA | HR |
| JHARKHAND TELECOM CIRCLE | JH |
| JAMMU AND KASHMIR | JK |
| KERALA | KE or KL |
| KARNATAKA | KTK |
| MAHARASHTRA | MH |
| MADHYA PRADESH | MP |
| NORTH EAST 1 | NE1 |
| NORTH EAST 2 | NE2 |
| ORISSA TELECOM CIRCLE | OR |
| PUNJAB | PB |
| RAJASTHAN | RJ |
| TELANGANA | TG |
| TAMIL NADU | TN |
| UPEAST | UE |
| UTTARANCHAL | UL |
| UPWEST | UW |
| WEST BENGAL | WB |
BSNL 4G SIM swap process initiated by CSC/Channel partner based on Customer request
Step 1: SIM will be handed over by CSC/Channel partner to Customer at BSNL CSC/Channel partner outlet.
Step 2: There will be sale entry in either Sancharsoft or Sanchar Aadhar App.
Step 3: Sancharsoft or Sanchar Aadhar App will send a pre formatted SMS to customer to confirm his SIM swap request placed at CSC/Channel partner outlet
Step 4: Customer has to send this received pre-formatted SMS through his existing working BSNL mobile number for which he sought 4G SIM up gradation to confirm the swap activity.
Preformatted SMS
RE4G<space>19 digits SIM number<space>Circle code to 53734
Example:
- RE4G 8994545123456123456 10
- RE4G 8994545123456123456 10
- RE4G 8994545123456123456 10
After sending this SMS a confirmation SMS will be received by Customer from BA CYMN
Step 5: Swap request received through Sancharsoft / SancharAadhar and confirmed by customer through above SMS will be enabled for zonal billing fetching to complete the SIM replacement process
Step 6: After successful swap call services will be activated on new SIM issued barring SMS service for next 24 hours.
| Circle Name | Circle Code |
|---|---|
| MAHARASHTRA | 1 |
| CHHATTISGARH | 3 |
| MADHYA PRADESH | 4 |
| GUJARAT | 10 |
| CHENNAI | 40 |
| TELANGANA | 41 |
| KERALA | 50 |
| ANDHRA PRADESH | 51 |
| KARNATAKA | 53 |
| TAMIL NADU | 54 |
| HIMACHAL PRADESH | 55 |
| PUNJAB | 56 |
| RAJASTHAN | 59 |
| UPEAST | 60 |
| HARYANA | 61 |
| UPWEST | 62 |
| UTTARANCHAL | 64 |
| JAMMU AND KASHMIR | 65 |
| WEST BENGAL | 70 |
| ASSAM | 71 |
| ORISSA | 72 |
| BIHAR TELECOM CIRCLE | 73 |
| NORTH EAST 1 | 74 |
| NORTH EAST 2 | 75 |
| JHARKHAND | 76 |
| ANDAMAN TELECOM CIRCLE | 77 |
| CALCUTTA TELECOM DISTRICT | 78 |
With this above step by step process, all BSNL customer can upgrade their existing 2G or 3G SIM with new 4G SIM without standing in queue for 4G SIM replacement, where the customer can enjoy the BSNL 4G services only after upgrading with 4G SIM, so just approach any channel partner and upgrade your existing old sim with new 4G SIM.
Manish says
I had swapped the sim using the number in my old sim, Now i am not getting network what can i do for recovery.
Varadharaj says
I done swapping process, My old sim deactivated but my new 4G sim didn’t activated it’s been 3hrs, what should I do now?
BSNL TeleServices says
Please reinsert the new SIM in your mobile, even it is not cleared, please approach nearest CSC and please check the reason.
Vipin Vijayan says
Swapped my BSNL old sim to new 4G sim, Sorry to say that i didn’t got 4G enabled on my phone yet, What can i do for getting 4G enabled for faster browsing experience?
BSNL TeleServices says
If your area is launched with 4G services, then it automatically enables by selecting 4G network in your mobile.
Kalyan says
I am in hyderabad, I got 3G sim swapped with 4g sim in separate city by my cousin, Immediately after getting 4G sim, I got messages about same and 3G sim is disabled, Now i am unable to make calls from my 3G sim, Please advise how to keep old sim activated till i get the new sim couriered to my place.
BSNL TeleServices says
There is no chance to keep old SIM into active, because when new SIM swapped by BSNL authorities, automatically the old SIM will deactivates and new 4G SIM comes into live.
sai charan says
I have taken a new 4g sim yesterday in place of 3g sim, I am not receiving OTP in this 4G SIM, What shall I do? Already i have updated in phone information *#*#4636#*#* but i dint receiving any otp or i cannot send messages gve me solution and plzz help me.
Sharath says
My SIM is working fine, however par day 0.25 INR is deleting automatically from my total balance, without my usage, how can I stop this?
Junu says
My sim is not getting activated after request.
Ashok Kumar Panda says
I have taken a new 4g sim yesterday in place of 3g sim, I am not receiving OTP in this 4G SIM, What shall I do?
k chaitanya says
i have the same problem sir, did it get rectified or tell me the solution.
Abhimanyu says
I have received a confirmation message on my old sim saying it would be deactivated in 15 mins, It’s over 24 hours now and still the old sim is active, New 4G sim is also not activating, Please help.
Arsh Dhanotia says
How much we are supposed to pay for the upgraded sin as on August 2019.
VINIT GUPTA says
I swapped my existing BSNL sim to NEW Sim (4G), call services activated immediately but SMS services not activated yet, IT showing the error ‘Proactive SIM command rejected by ME” Let me know how to resolve this issue.
BSNL TeleServices says
Please try to refresh the SMS center by using the root level update process, check now at https://bsnlteleservices.com/change-bsnl-sms-center-number-using-dial-code/
Anish says
Please tell my sim number, I lost my sim number
Joe says
I got a new 4G SIM and it is still in 2G only, How will it change, I got my new SIM in BSNL office, they told it will be activated, But since is working in 2G
Bhagya Bhadran says
I am having 3G sim, I want to upgrade it to 4G, But I have recharged today with 3G plan, It is valid till December 23, Will the plan exist after upgrading it to 4G.
BSNL TeleServices says
Yes, it is applicable and works like 4G plan in 4G network area, and as 3G plan in 3G coverage.
Satish G says
I’ve sent 4 SMS to 53734, but i dint received any reply SMS and the sim is not activated yet after 2 days, I tried as per customer care instructions also but dint received any SMS from 53734. what should i do?
Firmlystand Suja says
While trying to swap or upgrade sim 3g to 4g as per format, the following is the reply
Dear Customer ,this SIM is not a 4G SIM, please try with valid 4G SIM issued by BSNL
Please help
BSNL Teleservices says
Please get BSNL 4G New Unpaired SIM from a retailer or CSC and follow the process, it is clearly mentioned already
rajveer says
not working in punjab
Ashraf says
I am muhammed ashraf now in saudi arabia 00918281183250 and this number disconnected without any information, and how can recover this number.
BSNL Teleservices says
If your are provided with Dual IMSI International Roaming SIM for prepaid or postpaid services, your services will be in active, if not, it is disconnected until when reaches to India, and if you already provided with Dual IMSI International Roaming SIM, please check your balance in prepaid or bill dues if it is postpaid.
Anoop Kumar says
Largest information
BSNL Teleservices says
It is not largest, just detailed step by step process for 4G SIM up gradation by customer himself.
Anil Kumar says
Very useful for BSNL customers.
Abhijith says
I had a 4g bsnl sim, Later I had to swap the 4g sim for a dual imsi international sim, Now, is it possible for me to swap back to the 4g sim? I am back in INDIA and i don’t need the international roaming now.
Can i use the same procedure to swap back to 4G sim?
Thanks,
Abhijith
BSNL TeleServices says
If you already having 4G SIM of BSNL with or without International roaming, you may continue with that, no need to swap again, even if you require, then Swap it with new 4G SIM by approaching nearest retailer/customer service center.